Dave Grooms
Dave Grooms at INFINITI of Kansas City

Dave Grooms | Page 2

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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67 Reviews
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67 Reviews

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67 Reviews of Dave Grooms

August 29, 2023

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Employee Rating

The people at Elevated Nissan are excellent to work with and especially Todd and the sales and finance teams! I highly recommend the experience! More

by tbvpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Evenrud, Poula Fayek , Todd Beal, John Cuezze

August 02, 2023

Dealership Rating
Employee Rating

Ask for Dave Grooms, he is the absolute best and will treat you with respect and honesty work. More

by KVining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2023

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Employee Rating

The best service we ever had. Wish we could get touch up paint for scratches. Have asked before. More

by sherry.wilcox66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw

May 10, 2023

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Employee Rating

Best dealership in Kansas City. Attentive to detail and puts the customer first. Also, love the hot chocolate! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw

January 21, 2023

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Employee Rating

Everyone was friendly and knowledgeable about all aspects of every car we looked at. Great experience!! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

INFINITI of Kansas City responded

Carrie. Thank you for taking the time to leave us a review of your experience at our dealership. We really appreciate it and appreciate your business.

December 23, 2022

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Employee Rating

Infiniti of KC has always done a great job servicing my cars! I have two Infiniti’s because Dave Grooms is the best service advisor I have ever known!! More

by Kris Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Dec 27, 2022

INFINITI of Kansas City responded

Kris. Thank you for taking time to leave us a review of our service department and specifically Dave Grooms. We really appreciate it.

November 29, 2022

Dealership Rating
Employee Rating

I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate k More

by Sara L
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Dec 01, 2022

INFINITI of Kansas City responded

Sara. Thank you for taking time to leave us a review of our service department. We are happy that you had a great experience and appreciate your business.

November 17, 2022

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Employee Rating

Everyone friendly and helpful to each other so the customer is taken care of quickly. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw

Nov 21, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 16, 2022

Dealership Rating
Employee Rating

JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. More

by jlawrencecashen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Nov 21, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

October 25, 2022

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Employee Rating

We had an overall great experience purchasing a new vehicle from INFINITI of Kansas City. As we walked up to the door of the dealership on a Saturday afternoon, Kelly Glaze walked out, hand outstretche More

by karen.arok
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cuezze, Kelly Glaze

Oct 26, 2022

INFINITI of Kansas City responded

Karen. Thank you for taking time to leave us such a nice review of your experience with our dealership. We appreciate it and appreciate your business. We look forward to seeing you when you bring your car in for service.

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