Dave Grooms
Dave Grooms at INFINITI of Kansas City

Dave Grooms | Page 6

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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67 Reviews
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67 Reviews

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67 Reviews of Dave Grooms

February 12, 2021

Dealership Rating
Employee Rating

Great and Friendly Service Department. They get you in fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more. More

by wilhap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We are pleased that you had a great experience in our service department. We apprciate your business.

February 10, 2021

Dealership Rating
Employee Rating

I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me. More

by Kevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Feb 16, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We appreciate it.

December 29, 2020

Dealership Rating
Employee Rating

Reggie was very helpful and great to work with. We came from out of state and everyone stayed late to help us finish the deal. More

by Shelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cuezze, Reggie

Jan 11, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Shelli. We really appreciate it.

December 24, 2020

Dealership Rating
Employee Rating

The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More

by Cherron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Jan 11, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Cherron. We appreciate your business.

September 09, 2020

Dealership Rating
Employee Rating

Infiniti of Kansas City always have had good service. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. More

by Datrick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 09, 2020

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Datrick. We love to hear when our customers have had a great experience with our service department. We appreciate your business.

September 08, 2020

Dealership Rating
Employee Rating

Except for paying the bill, I never mind getting services done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than w More

by theroundrobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

INFINITI of Kansas City responded

Thank you for your kind words Robin. We appreciate it and we appreciate your business.

July 07, 2020

Dealership Rating
Employee Rating

Highly Recommend I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out o More

by beckyQX80gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cuezze, Mark Redmond, Ryan Rowley

Jul 22, 2020

INFINITI of Kansas City responded

Thanks for the review Becky. Enjoy your Infiniti. We appreciate your business.

June 30, 2020

Dealership Rating
Employee Rating

I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. More

by CSM
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy, Robert Evenrud, Ramez Zaky , John Cuezze, Ryan Rowley

Jul 22, 2020

INFINITI of Kansas City responded

Thank you for taking time to leave a review. We really appreciate it.

April 07, 2020

Dealership Rating
Employee Rating

Routine Service Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a p More

by jbrownlockton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2018

Dealership Rating
Employee Rating

Best Car Purchasing Experience Ever If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you w More

by jbrownlockton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Redmond, Ryan Rowley, Richard Schwagerl, Jake the technology consultant.

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