Dave Grooms | Page 6

The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More

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Infiniti of Kansas City always have had good service. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. More

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Except for paying the bill, I never mind getting services done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than w done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than when we bring it in and, I might add, it’s usually pretty clean already. Enjoy that service writers have their “own clients” so we have a good working relationship. Dave Grooms is one of those good ones! More

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Highly Recommend I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out o I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out of 10 would recommend giving one of their vehicles a test-drive...you won't be disappointed. My personal favorite is the QX 80. In fact, I challenge you to find a second row of seats with more leg room. More

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I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. More

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Routine Service Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a p Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a positive and professional attitude. More

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Best Car Purchasing Experience Ever If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you w If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you walk into the showroom you can tell the difference from other luxury suv dealers. You are treated with professional courtesy and respect. They listen to what you want in a vehicle and the experience you are trying to achieve in your next car purchase. When you are introduced to the support service consultants you sense a future trust and honesty from everyone who will be servicing your car. It was by far the best car purchasing experience I have ever had. More

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Best in Class Brenan Cavanaugh was one of the best and most genuine sales professionals I have worked with. I have been coming here for years to service my Infiniti Brenan Cavanaugh was one of the best and most genuine sales professionals I have worked with. I have been coming here for years to service my Infiniti because the service team is the best in Kansas City, and Brenan made buying another one an easy choice. More

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Always Infiniti I have been driving Infinitis since 1990 and have a lot of dealer experience starting in St. Louis. The folks here at INFINITI of Kansas City are the I have been driving Infinitis since 1990 and have a lot of dealer experience starting in St. Louis. The folks here at INFINITI of Kansas City are the best! Of the 5 Infiitis I've leased and/or purchased, this experience was the best. Personalized service and attention have really made a difference. More

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Loyal customer I just purchased my second Infiniti from Infiniti of KC. The staff are amazing and always focused on the customer. Mark Redman sold me my Infiniti I just purchased my second Infiniti from Infiniti of KC. The staff are amazing and always focused on the customer. Mark Redman sold me my Infiniti QX50 and made sure he found the vehicle that met my every need. Joe Lavar, who sold me my first Infiniti from this dealership was right there cheering me on! Exceptional experience for the second time. And I will mention the amazing service staff are always delightful and take care of my care like it was their own! More

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