Dave Grooms | Page 6
Service Advisor
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
67 Reviews
Write a Review67 Reviews of Dave Grooms
February 10, 2021
I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me. numeric ratings in the rest of the survey that was sent to me. More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy
December 24, 2020
The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy
September 09, 2020
Infiniti of Kansas City always have had good service. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. Been going there ever since the 90's. Especially Dave Grooms, he's very professional and knows how to connect with the customers. More
September 08, 2020
Except for paying the bill, I never mind getting services done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than w done here. Very professional & thorough in keeping appointments, getting the work done correctly & in good time. Our vehicle is always cleaner than when we bring it in and, I might add, it’s usually pretty clean already. Enjoy that service writers have their “own clients” so we have a good working relationship. Dave Grooms is one of those good ones! More
July 07, 2020
Highly Recommend I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out o I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out of 10 would recommend giving one of their vehicles a test-drive...you won't be disappointed. My personal favorite is the QX 80. In fact, I challenge you to find a second row of seats with more leg room. More
Other Employees Tagged: John Cuezze, Mark Redmond, Ryan Rowley
June 30, 2020
I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy, Robert Evenrud, Ramez Zaky , John Cuezze, Ryan Rowley
April 07, 2020
Routine Service Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a p Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a positive and professional attitude. More
June 25, 2018
Best Car Purchasing Experience Ever If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you w If you are looking to buy a luxury SUV and being treated as someone special, I would highly recommend Infinity of Kansas City. From the moment you walk into the showroom you can tell the difference from other luxury suv dealers. You are treated with professional courtesy and respect. They listen to what you want in a vehicle and the experience you are trying to achieve in your next car purchase. When you are introduced to the support service consultants you sense a future trust and honesty from everyone who will be servicing your car. It was by far the best car purchasing experience I have ever had. More
Other Employees Tagged: Mark Redmond, Ryan Rowley, Richard Schwagerl, Jake the technology consultant.

