Dave Grooms | Page 5
Service Advisor
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
67 Reviews
Write a Review67 Reviews of Dave Grooms
September 01, 2021
Always consistent, courteous and knowledgeable. The staff always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy
August 21, 2021
Please see my last survey response to Infiniti of KC a few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here. They do super work and I couldn’t have given a more glowing report on how well than a few minutes ago to their survey. More
August 12, 2021
This dealer and their service department are top notch. I own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bi own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bill. More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy , Mike Russell
July 31, 2021
Excellent communication and service! All my expectations were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! More
July 06, 2021
INFINITI OF KANSAS CITY HAS BEEN MY GO TO FOR DECADES. JUST AWESOME AND PROFESSIONAL. THEY MAKE YOU FEEL COMFORTABLE. I JUST GET A GOOD VIBE WHEN DEALING WITH SERVICE. JUST AWESOME AND PROFESSIONAL. THEY MAKE YOU FEEL COMFORTABLE. I JUST GET A GOOD VIBE WHEN DEALING WITH SERVICE. More
May 20, 2021
Great sales staff and amazing service department...Very friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recomme friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recommend him highly. More
Other Employees Tagged: Randy Robinson , Mark Redmond, Robb Godard was great to work with in the Finance Department...very personable. Dave Grooms in service is our guy...Keeps us coming back to Infiniti.
April 23, 2021
Reggie was great to work with when purchasing my new vehicle. He was very patient and answered all my questions before we signed papers. There was no pressure during the process and I will definitely re vehicle. He was very patient and answered all my questions before we signed papers. There was no pressure during the process and I will definitely recommend Reggie and the rest of the staff to friends and family. Great service in all departments keeps me coming back to Infiniti of Kansas City. More
Other Employees Tagged: Brenden Shaw , Reggie Blackman, John Cuezze, Mark Redmond
February 21, 2021
New to Infiniti; new to Infiniti of KC. Service was done in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work! in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work! More
Other Employees Tagged: Brenden Shaw
February 15, 2021
This service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest advice. More
Other Employees Tagged: Brenden Shaw, Spencer Cassidy

