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Dave Grosulak

Overview Reviews (67) Inventory (235)

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Dave Grosulak

Dave Grosulak | Page 3

Service Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

67 Reviews

4.8

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (67) Inventory (235)

Dealership Experience

17 yrs

Languages Spoken

English

67 Reviews of Dave Grosulak

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February 29, 2024

Dealership Rating

Employee Rating

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by CORYPAULSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

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Mar 04, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction, Cory. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 28, 2024

Dealership Rating

Employee Rating

Always reliable with professional people at the service facilities. Have helped detect small problems before they turn into major problems facilities. Have helped detect small problems before they turn into major problems More

by NMKOOTSIKAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal

Helpful 0

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Mar 01, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 24, 2024

Dealership Rating

Employee Rating

always fast- courteous - professional service ! they have a spacious waiting area with beverages and snacks . they have a spacious waiting area with beverages and snacks . More

by LTW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

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Feb 27, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 21, 2024

Dealership Rating

Employee Rating

Excellent service and amazing staff yo work with. I like the free car wash after you get your vehicle serviced! I like the free car wash after you get your vehicle serviced! More

by MRBALSAMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

Report | Print

Feb 23, 2024 -

Burnsville Toyota responded

I am glad to hear you enjoyed your recent visit to our service department. At Burnsville Toyota, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 10, 2024

Dealership Rating

Employee Rating

Great service. The only problem I had was I was sent the wrong video. It was not my car. The only problem I had was I was sent the wrong video. It was not my car. More

by JALBRECHT1395

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! Please don't hesitate to reach out to us so we can get you the correct video! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 09, 2024

Dealership Rating

Employee Rating

Mark and Dave were great to work with! They took the keys and got started right away and had the problem resolved with in hours! They took the keys and got started right away and had the problem resolved with in hours! More

by jcope1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal

Helpful 0

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Feb 13, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 04, 2024

Dealership Rating

Employee Rating

I don’t have much to say but I am always satisfied and keep up the good gob thanks keep up the good gob thanks More

by zerufanta1

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

Report | Print

Feb 06, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 19, 2024

Dealership Rating

Employee Rating

Sales not up to date on model details. The whole design on line & order by dealer is bogus. Sales says they dont order cars from Toyota.. 13+ mth wait for RAV4 as ordered - still dont know The whole design on line & order by dealer is bogus. Sales says they dont order cars from Toyota.. 13+ mth wait for RAV4 as ordered - still dont know what I actually got. More

by debbie_hawks

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, Manny Garcia, Matt Christiansen, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll

Helpful 0

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Jan 23, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your feedback, Debbie. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 15, 2024

Dealership Rating

Employee Rating

Good service and very helpful. The people were patient with questions and had very good explanations. Communication was fast. The people were patient with questions and had very good explanations. Communication was fast. More

by HAPPYXC2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

Report | Print

December 29, 2023

Dealership Rating

Employee Rating

we had an oil change and everything was great. I will continue to get my work done here I will continue to get my work done here More

by johnmac33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 03, 2024 -

Burnsville Toyota responded

John, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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