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Dave Grosulak

Overview Reviews (61) Inventory (261)

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Dave Grosulak

Dave Grosulak | Page 2

Service Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

61 Reviews

4.8

61 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (61) Inventory (261)

Dealership Experience

16 yrs, 11 mos

Languages Spoken

English

61 Reviews of Dave Grosulak

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April 02, 2024

Dealership Rating

Employee Rating

As always, staff was easy to work with. They kept me informed on the status of my repairs/service. They completed the work within the timeframe they estimated. They kept me informed on the status of my repairs/service. They completed the work within the timeframe they estimated. More

by DLHLRETIRED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cole Mitchem, Jason Colby

Helpful 0

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Apr 04, 2024 -

Burnsville Toyota responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

Dealership Rating

Employee Rating

Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! it was the first day. Sean was awesome! Thank You!! More

by xiong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michelle Leick, Mike Peterson, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll , Kyle Towberman

Helpful 0

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Mar 26, 2024 -

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 19, 2024

Dealership Rating

Employee Rating

Fast in and out. Clean waiting area. And to top it off, free M&M cookies Clean waiting area. And to top it off, free M&M cookies More

by RPEDERSON51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 21, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 13, 2024

Dealership Rating

Employee Rating

Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. We received a great price on the trade and felt we got a good deal on our car. More

by oheck9

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Kissner, Dominic Martinez, Jason Colby

Helpful 0

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Mar 15, 2024 -

Burnsville Toyota responded

First and foremost thank you so much for leaving this fantastic review! At Burnsville Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 29, 2024

Dealership Rating

Employee Rating

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by CORYPAULSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

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Mar 04, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction, Cory. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 28, 2024

Dealership Rating

Employee Rating

Always reliable with professional people at the service facilities. Have helped detect small problems before they turn into major problems facilities. Have helped detect small problems before they turn into major problems More

by NMKOOTSIKAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal

Helpful 0

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Mar 01, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 24, 2024

Dealership Rating

Employee Rating

always fast- courteous - professional service ! they have a spacious waiting area with beverages and snacks . they have a spacious waiting area with beverages and snacks . More

by LTW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

Report | Print

Feb 27, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 21, 2024

Dealership Rating

Employee Rating

Excellent service and amazing staff yo work with. I like the free car wash after you get your vehicle serviced! I like the free car wash after you get your vehicle serviced! More

by MRBALSAMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera , Kyle Towberman

Helpful 0

Report | Print

Feb 23, 2024 -

Burnsville Toyota responded

I am glad to hear you enjoyed your recent visit to our service department. At Burnsville Toyota, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 10, 2024

Dealership Rating

Employee Rating

Great service. The only problem I had was I was sent the wrong video. It was not my car. The only problem I had was I was sent the wrong video. It was not my car. More

by JALBRECHT1395

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! Please don't hesitate to reach out to us so we can get you the correct video! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 09, 2024

Dealership Rating

Employee Rating

Mark and Dave were great to work with! They took the keys and got started right away and had the problem resolved with in hours! They took the keys and got started right away and had the problem resolved with in hours! More

by jcope1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Stibal

Helpful 0

Report | Print

Feb 13, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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