Dave Watt

I JUST stopped in to see the new Bronco Sport color- Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the “sales” questions how she could help…. I replied just looking. She stayed persistent, but not overbearing. Rachel said she wanted to earn our business and she sure did - even after telling her not to “spin her wheels” as we already found the the vehicle at the price point my daughter was happy with. Definitely recommend Rachel for sales! Have gone to this dealership for 20 years for service and parts. Top notch there too! More

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Dave Watt helped me When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the ser When i bought my new edge, i left my 2011 edge in service for front end work & a black screen. While there, a few problems developed which was the service departments fault. Dave Watt took over the service problems and kept me informed. He went beyond what was necessary to make sure I left being a happy customer. Although i am not totally happy with the service workers, I am pleased how Dave handled things and took care of all the issues. Thankyou again Dave! More

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Service Problem Solved Upon receiving routine maintenance service on my F-150, a problem associated with that service occurred. Several days after service, I discovered sl Upon receiving routine maintenance service on my F-150, a problem associated with that service occurred. Several days after service, I discovered slight damage to my vehicle and decided to talk to the service manager, David Watt. I was hoping that my issue could be resolved without too much difficulty. To my surprise and delight, I found David to be very accommodating and he immediately assured my that my problem would be handled promptly and to my satisfaction. He was right and my problem was resolved. As a result of excellent service, I entered into a new lease for a F-150. It's nice to know that a dealership cares enough for their customer that they place strong emphasis on service after the sale. GWR More

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DO NOT TRUST THIS DEALERSHIP!! PLEASE READ TO AVOID A BIG HE ADACHE!!! This dealership (Huntington Ford in Rochester Hills, Michigan) crashed my new vehicle into the building on it's first oil change. Darryl ADACHE!!! This dealership (Huntington Ford in Rochester Hills, Michigan) crashed my new vehicle into the building on it's first oil change. Darryl Galka and David Watt spoke to me in their office reassuring me I would be taken care of and the roof would be replace to as good or better than new condition. Getting the vehicle back after a week they returned a vehicle that now had a torn leather seat, hanging overhead console and a trim piece that fell off on my way home. They used metal screwdrivers to remove the trim (pictures attached). When I arrived home I grabbed a ladder and checked the roof and sure as can be they used bondo/filler to repair the job. I used a digital coating thickness gauge and it buried the meter which checks up to 2mm thickness. The vehicle was not cleaned before or after the repairs and was repaired in a way I was absolutely assured it would not. There is debris, pits, waves and even a human hair in the paint (as pictures show). I returned to the dealership a few days later to discuss this with David Watt and I was handed me off to David Duncan. I shared the pictures and concerns with David Duncan and he said it meets the industry standards and it is as good as new. I asked him if that was the case would he put a vehicle like this on his lot and sell it as new? He said "We do it all the time." Not satisfied with that answer I headed to the showroom to see if I can speak to Pat Scoggin (owner) so he can make things right. He was out at lunch so I waited 30+ minutes. When the owner came to see me he was very brief and said he had no time for me or even listen to my issue. I have 3 estimates from collision shops (one which is a Ford dealers). The estimates range from $8,500 - $10,000 to repair the roof correctly. I have the invoice from Huntington Ford that is $935 they spent on repairs. The first collision shop spotted a stress crack in the window (picture attached) which leads them to believe there is structure damage. I went to the dealership and showed this to David Duncan. He said it was a stress crack but I cannot prove it was due to this accident and for me to take it up with Ford Motor Company as they build the vehicle wrong and the reason it cracked. Please keep in mind the vehicle was crashed on January 11 and repaired on January 25th. I showed him the cracked windshield on February 7th. DO NOT TRUST THIS DEALERSHIP ON THEIR WORD AND BE SUSPECT OF ANY NEW CAR YOU MAY BUY OR HAVE BOUGHT FROM THEM!! THIS DEALERSHIP DOES NOT DO RIGHT BY THEIR CUSTOMERS EVEN WHEN THE CUSTOMER IS ZERO % AT FAULT!! More

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Busted Vista Glass? No Problem! Needed glass replacement in connection with a fissured Edge vista roof. Even though spare glass is not a regular inventory item, Huntington was able Needed glass replacement in connection with a fissured Edge vista roof. Even though spare glass is not a regular inventory item, Huntington was able to locate replacement glass at another dealer within 24 hours. Arrived at the dealership this AM for an 8:30 appointment, having been told the job would probably take 90 minutes or more. Forty-five minutes later, before I could finish even the first magazine I brought with me, Matt appeared in the customer waiting area and gave me the good news: the glass had been replaced! Am very grateful to the Huntington for going "above and beyond" in this matter. Treatment like that was incredibly efficient....and incredibly respectful of this customer's time. Am very grateful to Matt - and to Service Manager Dave Watt - for handling this repair need so capably and so well. More

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Huntington Ford is the Best I heave purchased or leased at least 5 vehicles over the last 10 years. I keep going back because I believe I get a fair deal, I get the car I want, I I heave purchased or leased at least 5 vehicles over the last 10 years. I keep going back because I believe I get a fair deal, I get the car I want, I get great advice when I don’t know what I want, and the best price. They go out of their way to make sure I get all the rebates etc I deserve. I really love my sales consultant Woody Woodson. I trust his advice explicitly. He has not steered me wrong. That’s what keeps me coming back! More

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Always have a good experiance We've been buying and leasing vehicles from Huntington ford for over 25 years and they have always taken very good care of us. Bruce Robinson always g We've been buying and leasing vehicles from Huntington ford for over 25 years and they have always taken very good care of us. Bruce Robinson always gets us exactly what we need and want in a car...he's very knowledgeable and patient and makes the whole process seamless. We usually deal with John Locher on the service end and he always cheerfully goes over and above what's expected. More

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Tire replacement I truly enjoyed my experience in March of 2018 and highly recommend this dealership to anyone that wants a great experience. I traded my Chevy in fo I truly enjoyed my experience in March of 2018 and highly recommend this dealership to anyone that wants a great experience. I traded my Chevy in for a Ford and I am thrilled I did! I will be renewing my lease when this vehicle is ready to turn in. More

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Purchase of my super crew From the first moment I stepped into the dealership friendly faces helpfulness a fantastic purchase experience I would recommend this dealership to my From the first moment I stepped into the dealership friendly faces helpfulness a fantastic purchase experience I would recommend this dealership to my friends and my family in service following was magnificent More

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Service Dave Watt and Matt weyers went the extra steps and made what could have been a frustrating situation very easy. Definitely kept me informed and taken Dave Watt and Matt weyers went the extra steps and made what could have been a frustrating situation very easy. Definitely kept me informed and taken care of. Made a very hard day much easier. More

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