Dave Watt | Page 2
Service Manager
Serra Ford Rochester Hills
2890 South Rochester Road
Rochester Hills, MI 48307
19 Reviews
Write a Review19 Reviews of Dave Watt
February 08, 2018
Purchase of my super crew From the first moment I stepped into the dealership friendly faces helpfulness a fantastic purchase experience I would recommend this dealership to my From the first moment I stepped into the dealership friendly faces helpfulness a fantastic purchase experience I would recommend this dealership to my friends and my family in service following was magnificent More
Other Employees Tagged: Brad Schiller, Matt Weyers, Greg Singh , Scott DeWitt, Dan Saunders, John Stoll, Mark Tracey
November 15, 2017
Service Dave Watt and Matt weyers went the extra steps and made what could have been a frustrating situation very easy. Definitely kept me informed and taken Dave Watt and Matt weyers went the extra steps and made what could have been a frustrating situation very easy. Definitely kept me informed and taken care of. Made a very hard day much easier. More
Other Employees Tagged: Matt Weyers
October 20, 2017
Outstanding attention to detail. I am an performance enthusiast/vintage car owner and am very particular about my cars. I can't say enough good things about the recent treatment my c I am an performance enthusiast/vintage car owner and am very particular about my cars. I can't say enough good things about the recent treatment my car and I received from Dave Watt, the Service Manager, and the service team at Huntington. I was having some front tire wear issues on my 2013 Mustang Boss 302. They set me with up an appointment for a alignment check. I was greeted by Dave. He introduced me to Dustin, the alignment Service Technician. After checking it out, they identified significant toe in issues up front and some minor issues in the rear. Dustin was exceptionally careful handling my car. I was kept in the loop throughout the process. Dustin was able to make the necessary adjustments on all 4 wheels. They provided me with a print out with before and after measurements. The entire visit was a pleasure. Highly recommended. Thanks Dave and Dustin!!! More
Other Employees Tagged: Dustin
August 14, 2017
Caring and Kind Service Matt and Dave together teamed in providing us with exceptionally considerate repair service, for our 2009 Escape. Their work was most effective and ti Matt and Dave together teamed in providing us with exceptionally considerate repair service, for our 2009 Escape. Their work was most effective and timely given. They continue to be so helpful, as though we were best of friends, patient and courteous. More
Other Employees Tagged: Matt Weyers
March 28, 2017
Above and beyond in service This dealership went above and beyond in customer service! I had an issue with my 2013 Edge that was causing my radio stations to seek. This issue was This dealership went above and beyond in customer service! I had an issue with my 2013 Edge that was causing my radio stations to seek. This issue was a massive headache for all involved. Greg and David the manager went above and beyond to make right a very annoying issue. I will continue to bring my business here and recommend this dealership not only for a new car purchase but especially for any repair issues. Thank you so much ! More
Other Employees Tagged: Greg Singh , There was a young kid with a tattoo on his forearm that was very polite as well
January 07, 2015
Premium service experience Megan and Dave were both exceptionally attentive to my needs and concerns regarding my vehicle. They made certain that I was taken care of promptly, a Megan and Dave were both exceptionally attentive to my needs and concerns regarding my vehicle. They made certain that I was taken care of promptly, and they kept me informed during the whole process. More
Other Employees Tagged: Megan Stiffler
July 11, 2014
Poor Service Department Brought in a 2013 Ford Escape for service due to squeaking front brakes June 24th 2014. The service department said they checked the brakes well and Brought in a 2013 Ford Escape for service due to squeaking front brakes June 24th 2014. The service department said they checked the brakes well and couldn't find anything wrong. I accepted this thinking they would wear and the noise would subside. The noise became louder every time the brakes were applied. Returned to Huntington Ford on Julu 8th 2014 and left car for the day. Told service person that after driving the car for 15 minutes the brakes squeaked very loudly (100%) of the time. They said they would take it on a good test drive. That afternoon the service department called and said again, they couldn't find anything wrong with the brakes or rotors. I was told they had driven the car for a while and did not hear the noise. I thought to check the odometer when I dropped off the car, then checked when I picked it up. 2 miles were driven. I was quite upset. My husband called and spoke to Dave Watt (Service Manager) who said they drove the car for 15 minutes. Dave blantly lied about how long / far the car was driven. Next we contacted Brad Schiller (General Manager) and explained the situation. Brad was nice but did not even offer an appology for Dave lying or to say he will confront Dave and tell him customers can not be lied to. July 10th 2014 6:30PM took car back to dealer after driving 20 minutes from work. Brakes were squeaking very loudly. Serviceman drove the car and acknowledged the sound. Car was left overnight for service work. Brad nor the serviceman never appoligized for my inconvience or their lack of driving the car further the first two times. I would not reccomend this dealership to anyone !!!!!!!!!!!!!!!! The service department is NOT representing Ford Motor Company the way they should be. More
Other Employees Tagged: Brad Schiller
May 07, 2014
Purchase and service. Worked with Tread Huntington on the purchase of a 2014 Fusion. Seamless deal!! Dave and Megan in service made every effort to ensure my families safet Worked with Tread Huntington on the purchase of a 2014 Fusion. Seamless deal!! Dave and Megan in service made every effort to ensure my families safety by replacing a damaged wheel and tire (due to pothole) through the wheel and tire warranty I purchased. Couldn't be more satisfied with my experience here. More
Other Employees Tagged: Tread Huntington, Megan Stiffler, Tread Huntington, Dave Watt, Megan Stiffler
April 06, 2014
New Car Purchase/Lease Very good dealership and all the sales and service personnel are good to work with and are helpful in answering all the questions. I will recommend th Very good dealership and all the sales and service personnel are good to work with and are helpful in answering all the questions. I will recommend this dealership to all of my friends and relatives. More
Other Employees Tagged: Jim Bommarito, Greg Singh , Megan Stiffler
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