David Baum

Toyota of Scranton responded

TKUBELUS, Thank you for your wonderful review! We’re so glad to hear that you had a pleasant, no-pressure buying experience and that you were happy with the deal you received. Our team works hard to make the vehicle purchasing process comfortable, transparent, and enjoyable for every guest. We truly appreciate your business and your confidence in Toyota of Scranton. Congratulations on your new vehicle, and we look forward to assisting you again in the future. Enjoy the road ahead! Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

CHESNICK, Thank you for your review and for sharing your experience with our Service Department. We're glad to hear you found the department well organized and that your visit was quick and efficient. We'll be sure to share your kind comments with Stephanie. We also noticed that your overall rating was 4 stars and that David received a 3-star rating. We are always looking for ways to improve and would appreciate any additional feedback you could provide regarding your experience with David or anything we could have done better during your visit. Please reach out to me at the number listed below. Thank you for choosing Toyota of Scranton. We value your feedback and look forward to hearing from you. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton 570.702.8776

Toyota of Scranton responded

Hi KARENANDPAULF, Thank you for taking the time to share your experience! We're delighted to hear that you found our dealership efficient and that our team provided great service while answering all of your questions. It's especially rewarding to know that everyone worked together to make your visit a positive one. We truly appreciate your business and look forward to assisting you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

R.W. MITSCHELE, Thank you for your kind words! We’re so happy to hear you’re very happy with your purchase and that our team was friendly and helpful from start to finish. We truly appreciate you choosing Toyota of Scranton and hope you enjoy your new vehicle for many miles ahead! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

cjsullivan12, Thank you so much for sharing this—it truly means a lot. We’re thrilled to hear that David was able to guide you through trading in two vehicles and continues to support you with your new Tacoma. That kind of ongoing care is exactly what we strive for. And on a personal note, thank you for your incredibly kind words. It’s been a pleasure working with you, and I’m so grateful for your trust and loyalty—seven vehicles is something we never take for granted. We appreciate you being part of the Toyota of Scranton family and look forward to being here for you whenever you need us. Enjoy your new Tacoma! Warm regards, Mary Jo

Toyota of Scranton responded

Hi Nuppy, Thank you for the fantastic feedback! We’re so glad to hear you experienced fast, friendly service and that our team’s product knowledge and service plan guidance made a difference. It’s wonderful to know their personality and professionalism stood out as well. We also appreciate your comments about our clean, relaxed dealership atmosphere — we work hard to create a space where our guests feel comfortable and well cared for. Thank you again for choosing Toyota of Scranton. We look forward to seeing you next time! Take care, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

MTOMAINE, Thank you so much for sharing your experience! We’re glad to hear your service visit went well and that you’re satisfied. Congratulations on purchasing your first pickup — that’s exciting! We’re honored you chose Toyota of Scranton for such a special milestone and are thrilled to know you’re very happy. If you ever have any questions about your new truck or need anything at all, we’re always here to help. Enjoy every mile! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Jamie, Thank you so much for the 5-star review! We’re happy to hear our team was pleasant and knowledgeable, and that scheduling was easy and your vehicle was taken right in upon arrival. We’re also glad you enjoyed our snack area while you waited. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Bette, Thank you for sharing your experience! We’re so glad to hear your purchase went smoothly and that you’re enjoying how your new car performs in ice and snow. That kind of confidence behind the wheel is exactly what we want for our guests. We appreciate you choosing Toyota of Scranton and wish you many safe, enjoyable miles ahead! Warm regards, ~The Sales Team Toyota of Scranton

Toyota of Scranton responded

goeagles0304, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and are loving your new Tacoma. It was truly our pleasure to help you, and we appreciate your recommendation. If there’s ever anything you need, we’re here for you. Enjoy every mile! Warm regards, The Sales Team Toyota of Scranton