David Baum

Toyota of Scranton responded

R.W. MITSCHELE, Thank you for your kind words! We’re so happy to hear you’re very happy with your purchase and that our team was friendly and helpful from start to finish. We truly appreciate you choosing Toyota of Scranton and hope you enjoy your new vehicle for many miles ahead! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

cjsullivan12, Thank you so much for sharing this—it truly means a lot. We’re thrilled to hear that David was able to guide you through trading in two vehicles and continues to support you with your new Tacoma. That kind of ongoing care is exactly what we strive for. And on a personal note, thank you for your incredibly kind words. It’s been a pleasure working with you, and I’m so grateful for your trust and loyalty—seven vehicles is something we never take for granted. We appreciate you being part of the Toyota of Scranton family and look forward to being here for you whenever you need us. Enjoy your new Tacoma! Warm regards, Mary Jo

Toyota of Scranton responded

Hi Nuppy, Thank you for the fantastic feedback! We’re so glad to hear you experienced fast, friendly service and that our team’s product knowledge and service plan guidance made a difference. It’s wonderful to know their personality and professionalism stood out as well. We also appreciate your comments about our clean, relaxed dealership atmosphere — we work hard to create a space where our guests feel comfortable and well cared for. Thank you again for choosing Toyota of Scranton. We look forward to seeing you next time! Take care, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

MTOMAINE, Thank you so much for sharing your experience! We’re glad to hear your service visit went well and that you’re satisfied. Congratulations on purchasing your first pickup — that’s exciting! We’re honored you chose Toyota of Scranton for such a special milestone and are thrilled to know you’re very happy. If you ever have any questions about your new truck or need anything at all, we’re always here to help. Enjoy every mile! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Jamie, Thank you so much for the 5-star review! We’re happy to hear our team was pleasant and knowledgeable, and that scheduling was easy and your vehicle was taken right in upon arrival. We’re also glad you enjoyed our snack area while you waited. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Bette, Thank you for sharing your experience! We’re so glad to hear your purchase went smoothly and that you’re enjoying how your new car performs in ice and snow. That kind of confidence behind the wheel is exactly what we want for our guests. We appreciate you choosing Toyota of Scranton and wish you many safe, enjoyable miles ahead! Warm regards, ~The Sales Team Toyota of Scranton

Toyota of Scranton responded

goeagles0304, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and are loving your new Tacoma. It was truly our pleasure to help you, and we appreciate your recommendation. If there’s ever anything you need, we’re here for you. Enjoy every mile! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

RILEYNBEAU, Thank you so much for sharing such wonderful feedback! We’re honored to know you and your wife had the best experience with us and that you felt welcomed by our team and amenities. Most importantly, we sincerely thank you for your service—it means a great deal to us to recognize and serve our veterans. We truly appreciate your trust in Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

RMUNDY2006, Thank you for your kind words! We’re glad your service started on time and that our updates kept you informed every step of the way — we appreciate you choosing us. Warm regards, The Service Team Toyota of Scranton