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Patrick Kasson
Patrick Kasson at Toyota of Scranton

Patrick Kasson

Sales Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Patrick Kasson

April 09, 2026

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I had a follow up question for my sales representative Noah. I left him several messages and he never responded. More

by FJVOGEL
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, Noah Mihal

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Apr 09, 2026

Toyota of Scranton responded

FJ VOGEL, Thank you for bringing this to our attention—we’re really sorry for the lack of follow-up, as that’s not the level of communication we expect for our guests. I’m glad to share that our Sales Manager, Jake, was able to connect with you and get everything taken care of. We appreciate the opportunity to make things right and your patience throughout the process. If there’s ever anything more you need, please don’t hesitate to reach out—we’re always here to help. Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

April 03, 2026

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Everyone was nice and polite. John B, Patrick and Matt were awesome!! Thank you for a good experience. Love my new truck!! More

by Becky
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, John Bisceglie

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Apr 03, 2026

Toyota of Scranton responded

Hi Becky, Thank you so much for your kind words! We’re so glad to hear you had a great experience and that John, Patrick, and Matt took such good care of you—they’ll really appreciate the shoutout. Enjoy your new truck, and thank you again for choosing us. If you ever need anything, we’re always here to help! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

March 05, 2026

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Great service and experience! I'm thrilled with the car. I would recommend to anyone More

by DPETROZIELLO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess

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Mar 05, 2026

Toyota of Scranton responded

DPETROZIELLO, Thank you for the great feedback! We’re so happy to hear you had a great experience and that you’re thrilled with your new car. That’s exactly what we hope for with every visit. We truly appreciate your recommendation and thank you for choosing Toyota of Scranton. Enjoy the new ride! Take care, The Service Team Toyota of Scranton

February 17, 2026

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The team was informative and helpful with sorting thru options. They helped to answer my questions More

by AGHOWELL72
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Kreinberg , Greg Pincus

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Feb 18, 2026

Toyota of Scranton responded

AGHOWELL72, Thank you so much for your kind words! We’re glad to hear that our team was able to provide clear information and help you sort through your options. Making sure all of your questions are answered thoroughly is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future! Warm regards, ~The Service Team Toyota of Scranton

February 05, 2026

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Excellent dealership! Great employee's, prices and service. The location is convenient and the showroom is very clean and welcoming More

by MG166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Mary Jo Preno, Brad Dwyer, John Lawler, Justyn Richards , Jordan Winkler

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Feb 05, 2026

Toyota of Scranton responded

MG166, Thank you so much for the 5-star review! We truly appreciate your kind words about our team, pricing, and service. We’re also glad you found our location convenient and our showroom clean and welcoming. Thank you again for choosing Toyota of Scranton—we look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience

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