David Chiari | Page 20

Great customer service turned bad Summer of 2017 I went to this dealership to lease a Mazda CX-3. I can’t remember the mans name who helped me but I got nothing but kindness and 5 star Summer of 2017 I went to this dealership to lease a Mazda CX-3. I can’t remember the mans name who helped me but I got nothing but kindness and 5 star customer service while there. I thought for sure I would be back at the end of my lease to get something new from Wantagh Mazda since they were so great. Unfortunately my circumstances changed and I find myself about halfway through my current lease and needing to get into a larger vehicle, and I knew that switching from the cx-3 to the cx-5 would be a solution. My first instinct was to call Wantagh Mazda to see what my options are, and whoever I got on the phone was rude and condescending. Instead of giving me my options he basically laughed at me and told me there was nothing they could do. After asking to at least hear my options of how much I would have to pay to get out of my lease and into a new one he said he would call me back. When he called back his tune still hadn’t changed and he told me once again only that it would be very expensive, they couldn’t do anything for me, and that I should just deal with it and wait it out (which is not an option for me). At this point I asked if they could do anything for me at all since I’m a returning customer of Mazda and the dealership, and he said “yeah yeah but it doesn’t help.” Now I find myself calling other dealerships of other car brands and getting solutions to my problem. I’m incredibly disappointed and appalled at the way I was treated - something I never expected after my original experience. I would love to be a happy customer that could post a review about how great my experience was but I’m sad to say that now my only clear memory was the disrespect I received this last time. More

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service I've been to Wantagh Mazda's service department multiple times over 2 years. I never felt taken advantage of and prices are truely fair. I actually I've been to Wantagh Mazda's service department multiple times over 2 years. I never felt taken advantage of and prices are truely fair. I actually trust them. In 40 some odd years, that's a first More

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Awesome experience Experienced, knowledgeable sales representative. Great experience from the moment I entered the showroom which was clearly well laid out and very well Experienced, knowledgeable sales representative. Great experience from the moment I entered the showroom which was clearly well laid out and very well lit. Pleasant staff and a top notch sales rep from start to finish. Awesome experience. Thank you David C. More

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Service staff is highly professional and knowledgeable. Perform service that is required and no pressure to purchase unnecessary work. Bought both my 2015 CX staff is highly professional and knowledgeable. Perform service that is required and no pressure to purchase unnecessary work. Bought both my 2015 CX 5 and 2012 Mazda 3 and the buying and service experience was excellent. Recommend this dealer to anyone looking to purchase or service there vehicles More

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Great experience! David Chiari & Phil Puleo were friendly and helpful in reaching a successful deal on a new Mazda3. This family oriented dealership was my best car b David Chiari & Phil Puleo were friendly and helpful in reaching a successful deal on a new Mazda3. This family oriented dealership was my best car buying experience ever! No sales pressure and everything delivered as promised. I highly recommend doing business at Wantagh Mazda. More

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Turning in my lease for a new one We originally leased my Mazda from David Peter Chiari at Wantagh Mazda in 2016. He was very helpful and thorough. He covered everything we needed to k We originally leased my Mazda from David Peter Chiari at Wantagh Mazda in 2016. He was very helpful and thorough. He covered everything we needed to know and didn't pull any punches. So we went back to him just last week for our new lease. He walked us through everything quickly and efficiently. The sales manager there, Philip Puleo, was also very helpful and efficient. We recommend this dealership to our family and friends. And we will continue to do business there as well. More

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Three's a Charm This is the 3rd new Mazda we have purchased from Wantagh Mazda. The low pressure atmosphere and competitive "price match" policy ensures you'll get w This is the 3rd new Mazda we have purchased from Wantagh Mazda. The low pressure atmosphere and competitive "price match" policy ensures you'll get what you want at the best price you can find. More

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Outstanding customer service Could not have been more helpful. Arranged for loaner car. Patient and understanding. As a first time Mazda owner, I have been very impressed with dea Could not have been more helpful. Arranged for loaner car. Patient and understanding. As a first time Mazda owner, I have been very impressed with dealership so far. Highly recommend! More

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Easy, Fast, Welcoming Experience We leased a Mazda CX-5 from Wantagh Mazda through the salesman, Dave. He was very knowledgeable about all the Mazdas models and although they were ver We leased a Mazda CX-5 from Wantagh Mazda through the salesman, Dave. He was very knowledgeable about all the Mazdas models and although they were very busy on our initial visit he never made us feel like he forgot about us. He was pleasant and truthful and didn't make it seem like all he wanted was to sell us a car. The whole transaction was very smooth (except for my insurance company but that was on Progressive). Joe, the manager was also very pleasant and worked well with Dave to make sure we were happy with our purchase. I would definitely return to Wantagh Mazda. More

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Love my new Mazda CX-5! In 2006. David Chiari sold my parents a Mazda 3, which they gifted to me as my first car. 12 years later, I came back to lease another Mazda, this tim In 2006. David Chiari sold my parents a Mazda 3, which they gifted to me as my first car. 12 years later, I came back to lease another Mazda, this time, the CX-5. I had told David that I was looking at other cars and that leasing was the best option for me and my husband right now. Mazda didn't push me, inundate me with calls like other dealerships did and gave me what I thought was a very fair price for my trade in car. It also helps that he has a picture of Queen Elizabeth II behind his desk, as I am a huge anglophile. Such a great guy who is part of a great team that truly cares about their customers. Owner loyalty was honored for sure. More

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