David Claster
David Claster at Joe Rizza Ford Lincoln

David Claster | Page 5

Service Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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100 Reviews
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100 Reviews

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100 Reviews of David Claster

April 24, 2020

Dealership Rating
Employee Rating

excellent service The service is excellent. Everything and more that I expect out of a Lincoln Dealership. The service was well done and efficiently timed, and my Lin More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Brian Plachy, Scott Sciaky, Nora Rizza , Rawan Altaher, Bobby Driggers, Eric Montanez, Eduardo Rodriguez

May 05, 2020

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 20, 2020

Dealership Rating
Employee Rating

Excellent customer service Have used Rizza Ford for many, many years and have never been disappointed with their service. Feel they are honest when they recommend something nee More

by NICKANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky , Ike Mohammed

May 05, 2020

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2020

Dealership Rating
Employee Rating

I always feel like I’m treated like family. Excellent service and attention to detail. I appreciate the text messages to make sure I’m kept appraised of the work being done. More

by Kathy Spiewak
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Rodriguez

Apr 16, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2020

Dealership Rating
Employee Rating

Everything was great!! Car was fixed in a timely manner and cleaned up before given back to me. Everyone I dealt with was wonderful. Thank you More

by SHANNONLENIHAN
Recommend Dealer
Yes

Other Employees Tagged: Eric Montanez, Eduardo Rodriguez

Apr 16, 2020

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2020

Dealership Rating
Employee Rating

Steve Lillie is one of Rizza Fords best salesman...Thank Steve Lillie is one of Rizza Fords best salesman... Thank you for all you do for us! I have only own Ford vehicles for the past 40 years!!! More

by ASUPERPAT
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie, Gary Precin , Eric Montanez, John Rizza

Apr 16, 2020

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2020

Dealership Rating
Employee Rating

This dealership always takes care of me when I have a problem with my Ford Fusion. The staff is very knowledgeable, and customer service is an obvious priority! More

by Nikki
Recommend Dealer
Yes
Feb 29, 2020

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Nora Rizza, Internet Director, nrizza@rizzacars.com

February 20, 2020

Dealership Rating
Employee Rating

Always fantastic customer service!! Quick and painless. Super friendly! Thomas Mackey definitely deserves a five star review! I will always Rizza for sales and service. More

by zoboy
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Joe LaFemina, Scott Sciaky , Rawan Altaher, Miles Misek, Ike Mohammed, Thomas Mackey 5 stars ??????????

Feb 23, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Nora Rizza, Internet Director, nrizza@rizzacars.com

February 19, 2020

Dealership Rating
Employee Rating

Horrible service- 2500$ estimate to clip loose fog lamp in on 2017 Lincoln MKZ- I took it to crash champions the next morning. They clipped the fog lamp in without a hassle. Ended up not charging a penny. More

by Wthome232
Recommend Dealer
No

Other Employees Tagged: Jesse and whoever the service manager is that gave me the 2500 estimate

Feb 21, 2020

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me. Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2020

Dealership Rating
Employee Rating

Everyone I felt with was friendly, professional and helpful. They went out of their way to answer all questions and Help me . I never felt pressured. I recommend Joe Rizza Ford to all my friends and fa More

by maryacamp42314
Recommend Dealer
Yes

Other Employees Tagged: Luke Clarizio

Feb 13, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2020

Dealership Rating
Employee Rating

Very helpful and courteous staff. They always call to tell you what is wrong with the vehicle. Car was fixed in a timely manner. Thanks! More

by daukstik
Recommend Dealer
Yes
Jan 28, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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