99 Reviews
Write a Review99 Reviews of David Claster
February 15, 2019
I came in for regular service. I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of what additional services I needed , that shows how well they checked my car out. My service was prompt and professional. More
Other Employees Tagged: Gary Precin, Brian Plachy, Isaias Remijio , Lauren Kutsche, Miles Misek
February 14, 2019
Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the service center More
Other Employees Tagged: Brian Plachy, Scott Sciaky , Lauren Kutsche, Ike Mohammed, Eric Montanez, Eduardo Rodriguez
February 14, 2019
Terrible. Lack of respect for customers time Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty w Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty work that they are getting paid from Ford to do More
Other Employees Tagged: Ike Mohammed
February 08, 2019
Bad customer service, no follow up , no one returns calls I purchased my vichecle ends of July, 2018 immediately I had concerns and brought the vehicle back in August the issue was not resolve. I brought back I purchased my vichecle ends of July, 2018 immediately I had concerns and brought the vehicle back in August the issue was not resolve. I brought back the vehicle back December 11, 2018. I was told they will need to keep it over night and will let me know if the service will be cover by the insurance. Well the one over night ended 3 nights and the work was done with out informing me of price before hand. I question such actions and was told by Ike that nothing could be done , even though I called consistently prior to getting work done and no one ever returned my call. When I disputed work I was given the managers number David whom I left numerous messages and no response either. When in frustration I called the number for the service area,the young lady just kept forwarding me without letting me ask any further questions. I was billed for a service that did not fix the problem, a was billed $50.00 for an oil change that was supposed to be 39.50. Unfortunately my family lost a love one in a tragic matter on 12/21 that I haven’t been able to call corporate or someone who could look into this matter. More
Other Employees Tagged: Ike Mohammed, Reception at service area
February 06, 2019
Great service very prompt Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased More
Other Employees Tagged: Steve Lillie , Eric Montanez
February 04, 2019
Great Service , Geat people Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! More
Other Employees Tagged: Eduardo Rodriguez
January 15, 2019
complete satisfaction The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was really appreciative of the opportunity to meet with the service manager to express my previous concerns More
Other Employees Tagged: Bruno Bon , Eric Montanez
January 01, 2019
Excellent Service Department I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop wh I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop while the work was being done. And my car looked great when I picked it up! More
December 18, 2018
Exceptional staff Rizza Ford / Lincoln has a knowledgeable and courteous staff. They put the customer first. They are very knowledgeable of all the Ford motor company p Rizza Ford / Lincoln has a knowledgeable and courteous staff. They put the customer first. They are very knowledgeable of all the Ford motor company products. More
Other Employees Tagged: Scott Precin, Bob Rawson , Lauren Kutsche, Miles Misek, Ike Mohammed, Eric Montanez, Vince Ventrella
December 17, 2018
Routine service The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. More
Other Employees Tagged: Brian Plachy, Scott Sciaky , Bobby Driggers, Lauren Kutsche, Mark stephens