David Claster
David Claster at Joe Rizza Ford Lincoln
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David Claster | Page 8

Service Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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99 Reviews
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99 Reviews

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99 Reviews of David Claster

February 15, 2019

Dealership Rating
Employee Rating

I came in for regular service. I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of More

by SCOTT Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Brian Plachy, Isaias Remijio , Lauren Kutsche, Miles Misek

Feb 19, 2019

Joe Rizza Ford Lincoln responded

SCOTT Wells, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Dealership Rating
Employee Rating

Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s More

by Vatoo@1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Scott Sciaky , Lauren Kutsche, Ike Mohammed, Eric Montanez, Eduardo Rodriguez

Feb 19, 2019

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Dealership Rating

Terrible. Lack of respect for customers time Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty w More

by Patj
Recommend Dealer
No

Other Employees Tagged: Ike Mohammed

Feb 19, 2019

Joe Rizza Ford Lincoln responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Rawan Altaher - raltaher@rizzacars.com

February 08, 2019

Dealership Rating
Employee Rating

Bad customer service, no follow up , no one returns calls I purchased my vichecle ends of July, 2018 immediately I had concerns and brought the vehicle back in August the issue was not resolve. I brought back More

by M.F.HERRERA78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ike Mohammed, Reception at service area

Feb 20, 2019

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

February 06, 2019

Dealership Rating
Employee Rating

Great service very prompt Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased More

by ASUPERPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie , Eric Montanez

Feb 07, 2019

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Dealership Rating
Employee Rating

Great Service , Geat people Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! More

by Salvador R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Rodriguez

Feb 06, 2019

Joe Rizza Ford Lincoln responded

Salvador, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that David and Eduardo provided awesome service and went the extra step to make your visit great and pleasant. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Dealership Rating
Employee Rating

complete satisfaction The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was More

by BOBFERK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bruno Bon , Eric Montanez

Jan 16, 2019

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

January 01, 2019

Dealership Rating
Employee Rating

Excellent Service Department I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop wh More

by daukstik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2019

Joe Rizza Ford Lincoln responded

daukstik, we appreciate your kind words about our service team. We are elated to hear that they were helpful and courteous from start to finish. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Rawan Altaher - raltaher@rizzacars.com

December 18, 2018

Dealership Rating
Employee Rating

Exceptional staff Rizza Ford / Lincoln has a knowledgeable and courteous staff. They put the customer first. They are very knowledgeable of all the Ford motor company p More

by JICORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Precin, Bob Rawson , Lauren Kutsche, Miles Misek, Ike Mohammed, Eric Montanez, Vince Ventrella

Dec 19, 2018

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

Dealership Rating
Employee Rating

Routine service The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. More

by MARLS95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Scott Sciaky , Bobby Driggers, Lauren Kutsche, Mark stephens

Dec 19, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

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