David Frizzell | Page 4

Worst service we have ever experienced. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. The next day received a loaner which we had for 13 days. Summary sheet said all work had been completed. Rattle is still there. Sheet said we refused to ok a new air filter - no one ever asked us about that so now will have to take it back in to somewhere else and have that done. Disorganized, uncommunicative - could not get a return call from Stan so finally called our salesman, David, and we received a call back immediatley. Left many messages - heard nothing from dealership. Worst experience ever and we bought a new Cadillac for the first time. Now wondering if that wasn't a huge mistake for many reasons. More

by 51happychick Verified Customer Verified Customer

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Charlie worked with me by text/phone and did an excellent job, easy to work with job, easy to work with More

by ZKMD Verified Customer Verified Customer

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This dealership has awful customer service and makes fake promises. They wasted my time and I ended up having to cancel the purchase, after I signed the contracts and made the payment because they lied to me promises. They wasted my time and I ended up having to cancel the purchase, after I signed the contracts and made the payment because they lied to me and promised me something they never planned on doing. Save your money and go elsewhere. More

by xiaonasu72 Verified Customer Verified Customer

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I would like to extend my sincerest appreciation to the Jessup Auto Plaza team for their exceptional service. After inquiring about a vehicle with Dan Jessup, he promptly addressed my concerns and facilita Jessup Auto Plaza team for their exceptional service. After inquiring about a vehicle with Dan Jessup, he promptly addressed my concerns and facilitated introductions to key personnel, ensuring a seamless sales process. David Frizell swiftly contacted me, guaranteeing an expedited transaction and VIP treatment, considering my travel from Las Vegas. Preston Eberline then directly contacted me to confirm my vehicle specifications, ensuring its preparation upon arrival. Financial arrangements were efficiently managed by Cesar Alaniz. Notably, the entire dealership process was completed in an impressive one hour and fifteen minutes. This outstanding experience has earned my long-term loyalty as a valued customer. More

by lvgladiator Verified Customer Verified Customer

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$199 diagnostic fee? Too many emails "reminding me" of service someone thinks I need, when I don't need it. Very confusing. I'm told that a third party sends these o Too many emails "reminding me" of service someone thinks I need, when I don't need it. Very confusing. I'm told that a third party sends these out, but it reflects on Jessup. More

by markbrandt Verified Customer Verified Customer

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Best service and dealership in Southern California hands down. Jessup family will treat you like family. down. Jessup family will treat you like family. More

by kyleg3 Verified Customer Verified Customer

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David Frizzell was a pleasure to work with and he found me the perfect car. From start to finish the whole experience was seamless. The car delivery was exceptional and the financing portion was so quick a me the perfect car. From start to finish the whole experience was seamless. The car delivery was exceptional and the financing portion was so quick and easy! More

by erica.henderson Verified Customer Verified Customer

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Everyone we encountered was 100% professional. No pressure, great atmosphere, top notch dealership. Nelson and David were both very personable and very easy to deal with. Highly recommend Jessup A No pressure, great atmosphere, top notch dealership. Nelson and David were both very personable and very easy to deal with. Highly recommend Jessup Auto Plaza. More

by 1rockieb Verified Customer Verified Customer

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Very smooth and easy finance and sales process. Clear information and good communication. There wasn’t any sleezy sales tactics. Clear information and good communication. There wasn’t any sleezy sales tactics. More

by robertdevan05 Verified Customer Verified Customer

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From purchase to delivery, everything went smooth. Very happy with car. Thanks for all your help guy’s Very happy with car. Thanks for all your help guy’s More

by winvegas Verified Customer Verified Customer

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