David Gavin | Page 2

Frank is one of the main reasons I bought the car there. He’s one of the honest straight shooters that’s why I buy all my cars from him. I recommended his services to many of my friends and finally my kids He’s one of the honest straight shooters that’s why I buy all my cars from him. I recommended his services to many of my friends and finally my kids who buy Aldi’s all the time bought a car from Frank and they loved Frank the way he serviced them also. With that being said, we had some issues with the car I ordered, but Frank jumped in and got it straightened out with the help of the sales manager who did a great job and satisfied me. They had a ship a car in from Boston them straightened it out. The problem was Mercedes-Benz manufacture. I had ordered an all wheel drive and they shipped a rear wheel drive and had the label on the back of the vehicle that it was all-wheel-drive. This was no fault through the dealership. Also, Tory Has been serving all of my cars and it’s done a great job. That’s another reason I come here. I had issues in the past at the Naples, store will never go there again. Can never get a good price. Could never get good service course that was 10 years or more ago. More

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A seven month nightmare for my 16-year-old grandson Should’ve been a very happy time in January. I took my 16 year-old grandson, Mercedes-Benz of Bonita Springs and bought him a GLA 250. I pa grandson Should’ve been a very happy time in January. I took my 16 year-old grandson, Mercedes-Benz of Bonita Springs and bought him a GLA 250. I paid cash and he was thrilled. It was sent out with the temporary tag. Six months later. I still do not have a title for the car, I still do not have a license plate. I still have not had the registration mailed to me five or six times temporary tags have expired so that when he was driving, he was worried about doing so illegally. I have had dozens of phone calls and several dozen text back-and-forth with Anthony, the sales manager and now someone even higher up. Unbelievably terrible THEY REPORTED TO CARFAX THAT THE CAR HAS 75000 MILES ON IT! I have offered to walk away if they refund my money and take the car back at this point I’m reluctantly getting a lawyer More

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Good customer service. Knowledgable, competent and friendly staff! Great explanation of car features before you leave the dealership!! Knowledgable, competent and friendly staff! Great explanation of car features before you leave the dealership!! More

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Dealership was diligent and work with me very well. Appreciate David Gavin helping along the way. Big appreciation to Frank Deluca for taking great care of me who I would highly recommend to anyone Appreciate David Gavin helping along the way. Big appreciation to Frank Deluca for taking great care of me who I would highly recommend to anyone More

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The Sales person was thorough and knowledgeable. We found the whole purchase experience easy and satisfactory. Very much appreciated the extra service and effort by our Salesperson David Gavin We found the whole purchase experience easy and satisfactory. Very much appreciated the extra service and effort by our Salesperson David Gavin More

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Fantastic experience! Took the time to understand and gauge what I was looking for, and left me absolutely thrilled. Him, along with the others at the dealership showed me Took the time to understand and gauge what I was looking for, and left me absolutely thrilled. Him, along with the others at the dealership showed me from the moment I walked through the doors what the Mercedes difference was! More

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Words can’t express our gratitude to everyone involved in our past 2 vehicles. Top notch in all areas! our past 2 vehicles. Top notch in all areas! More

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Mercedes of Bonita Springs is a dealership in a class of its own. My sales specialist David Gavin and the sales manager David Mesa were kind, informative and all-around amazing. My time there was hands down its own. My sales specialist David Gavin and the sales manager David Mesa were kind, informative and all-around amazing. My time there was hands down the best car buying experience I’ve ever had. More

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The entire purchasing experience was wonderful! David Gavin was a true professional. He took excellent care of us, was responsive to our questions, and made the purchase of our first ever Mercedes David Gavin was a true professional. He took excellent care of us, was responsive to our questions, and made the purchase of our first ever Mercedes Benz a breeze! The whole team was amazing! This was our first, but wont be our last! Highly recommend! More

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Literally the best dealership experience I have ever had. My mother hates dealerships but loves at Bonita Springs Mercedes. David is a very great person and will have our repeat business. He was very easy to My mother hates dealerships but loves at Bonita Springs Mercedes. David is a very great person and will have our repeat business. He was very easy to work with. More

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