"This is the worst place on earth to buy a car! Called a..."
This is the worst place on earth to buy a car! Called a week in advance to come look and purchase the vehicle. 2Day’s before coming the salesman calls me twice to tell me other people are looking at the car, ( a tactic not necessary since I already told them I was going to to buy the car!) After driving over 230 miles to purchase the vehicle, I was 20 miles away when the salesman calls again, and says this car is part of a recall and can not be sold! After I get to the dealership, I look, drive and want to write a check then for the total amount. They beg me to finance the car because Mercedes had a deal going,, where they would make your first 2 payments up to $1500. A month earlier I just inherited over a million dollars and $1500 really didn’t mean that much to me, it was more like $1500 inconvenience to me and delayed delivery of the car. After driving over 230 miles to purchase the car, I had no intentions of driving back. The dealership offered to hold the vehicle and deliver it to my home since I would also be out of town awhile. After 2 weeks of endless phone calls from the salesman, concerning finances and insurance and delivery, the vehicle was scheduled to be delivered on a Friday. The morning of delivery the salesman calls AGAIN, and informs me they wrecked the car loading the vehicle but wanted to know if I still wanted it, and says, “ it is still drivable!” I told them NO...I CAN ALWAYS MAKE MORE MONEY, I CAN NOT MAKE MORE TIME..THESE PEOPLE WASTED MY TIME AND COULD HAVE CARED LESS!
"Steve was one of the best salesman I've ever worked with..."
Steve was one of the best salesman I've ever worked with when it comes to buying a car. He is very knowledgeable and personable. A real pleasure working with him.
"Stephen was very professional, friendly, well dressed,..."
Stephen was very professional, friendly, well dressed, and presented himself as trustworthy and well informed. He went out of his way to accommodate our schedule and needs. Charles did an amazing job of answering our questions on the car and how to enjoy all the upgrades it offered. Armando was fast, efficient, and friendly as well. The building is amazing and the windows into the mechanic's area gives an assurance of great work. A wonderful experience!
Other Employees Tagged:
, Charles Macera, Product Concierge
"Stephen DiMuzio made my experience buying a new car..."
- Bonita owner
Stephen DiMuzio made my experience buying a new car seamless. He is very professional, knowledgeable and personable. I would recommend him and your beautiful dealership to anyone wanting to buy a Mercedes.
"What an enjoyable, easy, seamless transaction. I was..."
- Salvatore I
What an enjoyable, easy, seamless transaction. I was treated like family from the moment I walked through the doors, from the receptionist, best salesman Steve D., GM David and Armando in finance. Mercedes of Bonita Springs has a customer for life! Thank you all!
"Steve was very helpful and worked out our financing to..."
Steve was very helpful and worked out our financing to get us into the car we wanted. He also made sure the car was in perfect condition when we picked it up. Always returned our calls!
"I had a great experience working with Steve DiMuzio. We..."
I had a great experience working with Steve DiMuzio. We had some hurdles to jump through but he ensured we would get the deal done with the utmost professionalism. I also appreciate the manager, Rod, for getting involved. I got a good deal overall and love the car!
"Excellent service with incredible follow through on..."
Excellent service with incredible follow through on details. The car was prepped and ready. Even did most of the deal online. Stephen Dimuzio was great.
"The sales dept at MB Bonita is truly exceptional! Every..."
The sales dept at MB Bonita is truly exceptional! Every single person is friendly and helpfull every step of the way. Always professional and honest which makes me want to stop by just to say hello. I spent 34 years at a Mercedes dealer in Ct. I rate Bonita the best that I have ever dealt with hands down. and I have no problem of spreading that fact to every one of my friends. Roger L.
"Exceptional experience! Stephen was the consummate..."
Exceptional experience! Stephen was the consummate professional and made the purchase an absolute joy! We could not have ask for a better experience in obtaining our first Mercedes Benz.