David Grieco | Page 16

Toyota of Scranton responded

inda1735, Thank you for taking the time to share your recent experience at Toyota of Scranton. We are thrilled to hear that you had an excellent experience with our team and that our employees provided you with courteous and friendly service. It's always wonderful to hear from satisfied customers, and we are honored that you have chosen Toyota of Scranton for the purchase of your 4th Rav4. We take pride in offering top-notch service and vehicles to our customers, and it's great to know that we have met your expectations. At Toyota of Scranton, we are committed to providing exceptional customer service, and we appreciate your feedback. Thank you again for your kind words, and we look forward to seeing you again soon. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear ARAPAHO1445, Thank you for taking the time to leave us a 5-star review on Google! We are thrilled to hear that you had a positive experience with our sales representative, Doug Stahl. At our dealership, we take pride in having knowledgeable and experienced staff who can provide our customers with detailed information about the vehicles they are interested in. We are delighted to know that Doug was able to assist you in your purchase and that he was well-versed in the vehicle you purchased. We appreciate your business and are grateful for your trust in us. If you need any further assistance or have any questions, please do not hesitate to reach out to us. Thank you for choosing our dealership, and we look forward to serving you in the future. Best regards, MaryJo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JOE.LABORANTI, Thank you for sharing your wonderful experience at our dealership! We are thrilled to hear that you were treated very well and that you had a very good experience with us. We are also grateful that you would consider coming back to us again in the future. At our dealership, we pride ourselves on providing exceptional customer service and making sure that every customer feels valued and respected. We are glad that we were able to meet your expectations and provide you with a positive experience. Thank you again for your review, and we look forward to seeing you again soon! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

Hi MALLAS812, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are delighted you enjoyed working with our service team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

AHIBIAN, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

kninekal, Thank you for taking the time to share your feedback on your recent service visit. There are times when something happens with your vehicle, I am happy to hear we were able to assist. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

LOUGHNEY, Thank you for your long time loyalty to our dealership. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Marge134, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

ANICHOLS0522, Hi ANICHOLS0522, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

efaliskie, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are happy to know you enjoy working with David Grieco. He wants you to feel comfortable when servicing your vehicle, and know you are in good hands. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776