David Grieco | Page 4

Toyota of Scranton responded

DIG2MOM, Thank you so much for the kind words and for going out of your way to visit us—we truly appreciate your loyalty and trust! We're glad to hear you received excellent customer service from start to finish. Safe travels, and we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

walhd, Thank you so much for the kind words! We're thrilled to hear that David and our team made such a positive impression. It truly means a lot to us to be considered the best you've ever experienced — that’s exactly the level of care and service we strive to deliver every day. We look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

SLIMPICS_3180, Thank you for the great feedback! We're glad our team communicated well and that our waiting area gave you a comfortable space to relax and even get some work done. We know your time is valuable, so we appreciate your patience — and we’re happy the snacks helped too! Looking forward to seeing you next time. Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear Patrick, Thank you so much for the wonderful review! We’re thrilled to hear that David continues to provide exemplary service and clear communication. He truly is an asset to our team, and we’ll be sure to share your kind words with him. We appreciate your loyalty and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

PEPARTYKA, Thank you for your feedback! We're glad to hear the recall work met your expectations and that you enjoyed the friendly atmosphere. It's great to know our team member made a positive impression—your kind words mean a lot. We look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

ander615, Thank you for the great review! We're so glad you're enjoying your new car and had a positive experience with Jordan and Andrew. We appreciate your kind words and are happy to know you received great service. Enjoy the ride! Warm regards, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

CAROLREINSON, Thank you for taking the time to share your experience with us. We’re so glad to hear that Dave in service, Marco in finance, and our shuttle driver all provided excellent support during what must have been a stressful time. Congratulations on your new 2025 Corolla Cross—we’re happy we could help make the transition smooth and efficient! We also appreciate your suggestion about including photos with team member names—that’s a great idea, and we’ll be sure to share it with our management team. We believe it could really enhance the customer experience. Thank you again for your kind words and feedback, and we hope to see you again in the future! Take care, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

M_SHIMKUS, Thank you so much for the kind words! We're thrilled to hear that David and Marco made your experience a wonderful one—they’re both fantastic, and we’ll be sure to pass along your compliments. We truly appreciate your recommendation to others—it means so much to us. When you're ready for your first service appointment, we’ll be here to provide the same level of care and support. Thank you again for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Laurie, thank you so much for this phenomenal review! We're thrilled to hear that your visit was such a positive experience from start to finish. Knowing you felt well cared for, comfortable while waiting, and impressed by our team's honesty and communication means the world to us. David and the entire service team will be proud to know they made such an impact. Your kind words—and your willingness to share your experience with others—are the highest compliment we could receive. We truly appreciate you and look forward to welcoming you back anytime! — Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

walhd, Thank you so much for sharing your positive experience! We're thrilled to hear that David's friendly, knowledgeable, and helpful approach made your visit enjoyable. It means a lot to us that you consider our dealership the best you've ever dealt with. We look forward to serving you again and continuing to exceed your expectations! Warm regards, The Service Team Toyota of Scranton