Ashyia Blakey

Toyota of Scranton responded

JIMBO0653, Thank you for sharing your experience! We’re delighted to hear Steven provided outstanding service and made such a positive impression. We’re proud to have him on our team and will be sure to share your kind words with him. Thank you for choosing Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

KATHOLIC, Thank you so much for sharing this—it truly means a lot to us. We’re honored that your experience with our service center played a role in your decision to purchase your vehicle here. That’s the greatest compliment we can receive. Our team works hard to provide a consistently positive experience, and it’s wonderful to know that came through. We appreciate you choosing Toyota of Scranton and look forward to continuing to take great care of you! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Sheila91, Thank you so much for your incredible loyalty—it truly means the world to us! No matter where you are, knowing you would still choose Toyota of Scranton says everything about the trust you’ve placed in our team. We’re so glad our customer service and communication have made a lasting impression. That’s exactly what we strive for every day. We sincerely appreciate you and look forward to continuing to take great care of you whenever you need us! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

LUNA4236, Thank you so much for the great review! We truly appreciate your continued trust in Toyota of Scranton. We’re happy to hear you consistently have a good experience and that our team communicates well and respects your time. Thank you again for choosing us—we look forward to seeing you at your next visit! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

BEROGAN2002, Thank you for your feedback! We’re so glad to hear that your salesperson was friendly, informative, and communicated clearly throughout your experience. Providing excellent service and great communication is very important to us, and we’re happy to know the dealership met your expectations as well. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

LUNA4236, Thank you for your kind words! We’re happy to hear that Hailee took the time to keep you informed and made sure you were well taken care of. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

MTWINING, Thank you for the great feedback! We’re so glad to hear you had an excellent experience with our service department and found our customer service and shuttle helpful. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again. Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

Hi Joan, Thank you so much for the wonderful feedback! We truly appreciate your recommendation. Our team works hard to provide a professional, accommodating, and seamless experience, and it means a lot to hear that reflected in your visit. We’re grateful you chose Toyota of Scranton and look forward to taking care of you again! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

MCR3040, Thank you for taking the time to share your experience! Even on our busiest days, it means a lot to know your visit still went smoothly. We’re glad you were able to enjoy the complimentary coffee and snacks in the café while you waited — it’s one of our favorite perks, too. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again soon! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton