David Grieco
David Grieco at Toyota of Scranton

David Grieco | Page 8

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
293 Reviews
4.9

293 Reviews

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293 Reviews of David Grieco

November 27, 2024

Dealership Rating
Employee Rating

I feel special when I drop my vehicle off for service. I don’t have to get out of my car until I’m in the building and the staff is so attentive. I was given a food voucher to use at their state-of-the-ar More

by MKIELAR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2024

Toyota of Scranton responded

MKIELAR, Thank you for your wonderful review! We’re so glad to hear that you feel special every time you visit us for service. Providing a comfortable, convenient, and welcoming experience is what we strive for, and it’s great to know you enjoy our attentive staff and amenities. We’re thrilled that you feel at home here and confident in your choice of a new Toyota. We truly appreciate your kind words and look forward to serving you again in the future! Warm Regards, The Service Team Toyota of Scranton

November 27, 2024

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Employee Rating

Always an easy,no hassle,no pressure experience with whatever my Toyota Dealer needs may be More

by rjs671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico

Nov 28, 2024

Toyota of Scranton responded

rjs671, Thank you for your wonderful feedback! We’re delighted to hear that you consistently have an easy, hassle-free, and pressure-free experience with us. Providing a seamless and enjoyable experience for all your Toyota needs is our top priority. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

November 22, 2024

Dealership Rating
Employee Rating

Everything was great as usual. Performed warranty covered service correct and in a timely manner. More

by JALMY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Toyota of Scranton responded

JALMY30, Thank you for your kind review! We're glad to hear everything went smoothly and that we were able to complete your warranty service correctly and on time. Providing great service is always our goal, and it's wonderful to know we met your expectations. We appreciate your continued trust and look forward to assisting you again in the future! Thank you, The Service Team

November 21, 2024

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Employee Rating

I wanted to express my appreciation David's your exceptional work on my servive appointment. His extraordinary attention details, as well as my time, and ability to deliver high-quality results by h More

by MOZARTX007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Toyota of Scranton responded

MOZARTX007, Thank you for sharing your thoughtful review! We’re delighted to hear about your positive experience with David during your service appointment. His dedication to attention to detail, respect for your time, and commitment to delivering high-quality results are exactly what we strive for at Toyota of Scranton. We will certainly make sure David is recognized for his outstanding customer service skills. Your kind words mean a lot to him and our entire team. If there’s anything we can do to improve your experience even further, please let us know—we’re always looking for ways to serve you better. We look forward to assisting you again in the future! Warm Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 12, 2024

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Employee Rating

I have to wait 2 1/2 hours to have my car inspected. I was told it would be between an hour and an hour and a half. The service representative did comp my inspection. More

by COLJO46
Service Time
Recommend Dealer
No
Nov 12, 2024

Toyota of Scranton responded

COLJO46, Thank you for sharing your feedback with us. We apologize for the extended wait time; we understand how valuable your time is, and we're sorry we didn't meet the original estimate. We appreciate your patience, and we're glad to hear that our team could offer the inspection at no charge. Please know that we’re committed to improving our process to provide a more accurate timeline for all our guests. We hope to serve you more efficiently in the future. Regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

November 12, 2024

Dealership Rating
Employee Rating

The experience at Toyota of Scranton is always top-notch. Facilities are great, comfortable and supportive to those who can do a little work and then environment. Snack area is great. Most importantly, howev More

by KENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Toyota of Scranton responded

KENG, Thank you for such a wonderful review! We're delighted to hear that you've consistently had a top-notch experience at Toyota of Scranton. We’re glad you enjoy our facilities and snack area – we work hard to make our space comfortable and productive for our guests. We're especially pleased that Dave has been a helpful and reliable part of your visits. Keeping our customers informed and going the extra mile is what we're all about, and we're so glad Dave’s efforts keep you coming back. Thank you for your loyalty – we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

November 10, 2024

Dealership Rating
Employee Rating

My husband dropped off the car. They turned off my automatic headlights I did figure them out while on the side of the road in the dark. All is good More

by DENICERAUSCHMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Toyota of Scranton responded

DENICERAUSCHMEIER, Thank you for sharing your experience with us. I’m truly sorry to hear about the inconvenience you faced with your headlights – that must have been frustrating, especially in the dark. We’ll make sure to remind our team to double-check settings like these before handing the vehicle back to our guests. If there’s anything more we can do to make this right or help further, please don’t hesitate to reach out. We appreciate your feedback, and thank you for trusting us with your vehicle! Thank you, Mary Jo Preno VP Guest Experience Toyota of Scranton

November 06, 2024

Dealership Rating
Employee Rating

Service advisor David continues to provide excellent service. It is a pleasure to utilize Toyota of Scranton. More

by ORIOLES1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Toyota of Scranton responded

ORIOLES1983, Thank you for your kind words! We’re thrilled to hear that David continues to provide you with excellent service and that every visit to Toyota of Scranton is a pleasure. Providing a top-notch experience is what we strive for, and we look forward to serving you again in the future! Thank you, The Service Team Toyota of Scranton

November 02, 2024

Dealership Rating
Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico , Alan Aimer, Justin Cheverez, Nicki Natiello

Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 27, 2024

Dealership Rating
Employee Rating

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

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