David Hill | Page 49

William May sales professional My experience at Five star ford was excellent. My sales professional William May was exceedingly knowledgeable and incredibly helpful. Low pressure an My experience at Five star ford was excellent. My sales professional William May was exceedingly knowledgeable and incredibly helpful. Low pressure and never seemed in a rush which allowed me the time to make a good decision. Bought an F150 Platinum an love the truck. You will too. David Hill was great as well, finished all paper work and was out the door in 30 minutes. More

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Bought a New Car I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overa I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overall pleasant experience. More

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Great experience I was looking for a truck and stopped by to drive a Ford. I saw the vehicle I wanted and Alfred took care of me the minute I waked into the dealershi I was looking for a truck and stopped by to drive a Ford. I saw the vehicle I wanted and Alfred took care of me the minute I waked into the dealership. I walked in and he found that I had some internet inquiries and said that I should be working with Jim Rich, who was not available. I liked that he didn't try to take a sell from his coworker. The aftermarket sales manager was really helpful, also. I added two items and they were available when I picked up my truck. The only part I didn't get really appreciate was the interest rate I got. My credit score was worthy of a better interest rate. Something should be in place and not in fine print that when you advertise rebates that your interest rates will be higher. Your score should determine you interest rates. At any rate it was an overall great experience. More

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F-150 XLT Purchase Alfred El-Darazi was an outstanding salesman. He is not pushy and wanted me to have the truck I wanted and did everything in his power to make it happ Alfred El-Darazi was an outstanding salesman. He is not pushy and wanted me to have the truck I wanted and did everything in his power to make it happen. He is very knowledgeable and extremely helpful explaining the technology associated with my new F-150. David Hill was able to get me the best interest rate for my purchase. My experience with Five Star Ford was outstanding! I will recommend anyone interested in a Ford to purchase it from them. More

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Fast and Friendly I already knew what used vehicle I was interested in so I called ahead to make sure it was still available. I spoke to Juan and he assured me that it I already knew what used vehicle I was interested in so I called ahead to make sure it was still available. I spoke to Juan and he assured me that it was and that he would "put it aside" for me to test drive. I live in south FW and it was the beginning of rush hour traffic so it took longer than expected to reach the dealership. When I arrived Juan had the keys in his hand and the car was ready for a test drive. When I expressed that I was interested in starting the process of purchasing everything went quickly and smoothly. Which was important especially because it was about 4:30pm and my credit union(which whom I was financing through) closed at 5-5:30pm. They also took my old car as a trade-in with no problem. Everyone I dealt with was very friendly and down to earth, not pushy at all. More

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Great Customer Service Because my current vehicle is going back on a recall, I started visiting Dealerships to look at SUV's. I visited both Jeep and Honda, and then decid Because my current vehicle is going back on a recall, I started visiting Dealerships to look at SUV's. I visited both Jeep and Honda, and then decided to check out what Ford had to offer. The customer service was outstanding from the time I entered the showroom. Greg Boone greeted me and immediately got to work on showing me options for a Ford SUV. After looking, we set up an appointment for a test drive the following day. I wasn't just ready to commit to a purchase but Greg was understanding and very patient with me, and followed up with me several days later. Finally the day came that I was ready to purchase (about a week later), and Greg worked me through the buying process with ease. David Hill did the finance paperwork and kept the mood light and cheerful as we cracked some easy laughs through the signing process. A smooth and friendly process from start to end. Thank you for your great Customer Service, Michele B More

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Bought a 2016 F150, RUBY RED!!!! ***********************I had to drive 140 miles from Tyler, Tx to get to 5 Star Ford in North Richland Hills, TX and it was worth every mile and then ***********************I had to drive 140 miles from Tyler, Tx to get to 5 Star Ford in North Richland Hills, TX and it was worth every mile and then some. First of all, I tried a number of Ford dealers in and around my town and received the usual car dealership "baloney". None of them could match the price. I am not talking about a few hundred dollars, how about $1500! That was a profitable trip for my wife and I. But the one thing that stood out even more was the service we received from everyone we dealt with in in 5 Star Ford. An unexpected very pleasant experience. The people were great, from David Hill in financing who professionally laid out our financing options, Jimmie Mathews and his partner who spent quite a bit of time taking me through the "SYNC' system, and Sam Reggio who worked with us on after market purchases. But I must save special appreciation for Lee Clanton who made sure every possible rebate was included in our final price. And finally kudos to Rick Dike who I have been working with by email and phone to get everything ready and ease my anxiety before I drove the 140 miles. I have purchased 2 or 3 other vehicles from this dealership 15 or so years ago and if I ever need another I will be back to 5 Star Ford, More

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Great experience! Kelly, the internet director worked really hard to find the exact car I was looking for (2017 Mustang with light leather interior). The combination of Kelly, the internet director worked really hard to find the exact car I was looking for (2017 Mustang with light leather interior). The combination of features I wanted weren't readily available but Kelly was able to track one down and get it delivered in no time. I worked with Nathan on completing the sale an he made the whole process super easy and enjoyable. I also worked with David in finance and he made the process go very smoothly. I left feeling 100% confident that I was getting the best deal! I followed up about a week later with some additional questions and Nathan was very responsive and went out of his way to get them all answered. Overall, this has been the best car buying experience and I would definitely recommend Five Star Ford to my friends and family! More

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Excellent car buying experience I bought a Ford Fusion from Five Star Ford in North Richland Hills. Had an excellent experience with my salesperson, Aaron Dias, the finance rep, Dav I bought a Ford Fusion from Five Star Ford in North Richland Hills. Had an excellent experience with my salesperson, Aaron Dias, the finance rep, David Hill, and Jimmie Mathews who explained the Sync system and all the cars features to me. I would highly recommend this dealership. More

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Sam Limo at 5 Star Ford is the Best Contacted Sam Limo via internet sales and told him the truck I was looking at and he promptly went into action. I arrived at the dealership and Sam wa Contacted Sam Limo via internet sales and told him the truck I was looking at and he promptly went into action. I arrived at the dealership and Sam was ready with the truck for the test drive. No pressure sale. We had to negotiate about the trade and that was done with minimum back and forth. Low pressure and very enjoyable experience. Sam Limo is a top tier salesman. I recommend you ask for him and you will make a new frien. More

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