As always, the service team is amazing.
It's always easy to bring my vehicle for service.
It's always easy to bring my vehicle for service.
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by mark.walters
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback, Mark! We're thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we appreciate your continued trust in us for your vehicle's needs. Looking forward to seeing you again!
Kimberly was the Service Advisor for my 2012 Jeep Grand
Cherokee. Kim and her team were able to overcome a critical repair issue in a timely, communicative and professional manner. Also, I cannot say enou
Cherokee. Kim and her team were able to overcome a critical repair issue in a timely, communicative and professional manner. Also, I cannot say enough about the clean and friendly environment of the dealership as was shown in my initial purchase.
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by msnider.cpa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly and team.
Apr 01, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that Kimberly and our team provided excellent service for your Jeep Grand Cherokee. We take pride in maintaining a clean and welcoming environment for our customers. Your satisfaction means a lot to us!
The team was very transparent, communicative, and
professional. I appreciate them making the process easy
professional. I appreciate them making the process easy
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by christian.loug
Verified Customer
Verified Customer
Apr 01, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that our team's transparency and professionalism made your experience smooth. We strive to provide the best service possible and appreciate your support!
I had a very disappointing experience with the service
department at Palmer Dealership. The appointment system simply does not work.
I scheduled an appointment for Tuesday and brought my car in as plan
department at Palmer Dealership. The appointment system simply does not work.
I scheduled an appointment for Tuesday and brought my car in as planned. Nothing was done, and I was told to pick it up and bring it back the next day. I did exactly that — and once again, nothing happened. No work completed, no clear explanation, and no proactive communication.
To make matters worse, I had to call them myself just to get a status update, only to be told to pick up the car and bring it back yet again. This is extremely inconvenient and unprofessional. Appointments should mean something, especially when customers are arranging their schedules around them.
Very frustrating experience. I expected much better organization and communication
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by MILD
Verified Customer
Verified Customer
Mar 17, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We're truly sorry to hear about your experience. Your feedback is important to us, and we understand the frustration with the service appointment process. We'll address these issues internally to improve our communication and ensure a better experience for our customers in the future. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Extremely efficient and clean environment.
Service was completed timely. Can’t say enough about how well I was treated
Service was completed timely. Can’t say enough about how well I was treated
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by suskects
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our efficient service and welcoming atmosphere. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!
The service was easy to book and performed quickly.
The location is convenient for us.
The location is convenient for us.
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by abpetros
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that you found our service easy to book and convenient. Your satisfaction is our priority, and we look forward to serving you again soon!
I pass 3 Jeep dealerships to get my Jeep serviced at
Palmer Dodge Jeep. Best staff ever!
Highly recommend.
Palmer Dodge Jeep. Best staff ever!
Highly recommend.
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by leekenone
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear you choose us for your Jeep service. Our team is dedicated to providing top-notch service, and your recommendation means a lot. Looking forward to seeing you again!
Service was excellent.
I was kept informed and the team at Palmer was very friendly and helpful.
I was kept informed and the team at Palmer was very friendly and helpful.
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by Kvanbelle
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear you had an excellent experience with our team. Keeping you informed and providing friendly service is our top priority. We appreciate your feedback and look forward to seeing you again!
Great people and they will keep you updated on your
vehicle great service appreciate everything that was done.
vehicle great service appreciate everything that was done.
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by DARIANMFIELDING
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback, Darian! We're thrilled to hear that you had a great experience with our team and appreciated the updates on your vehicle. Your satisfaction is our top priority, and we look forward to serving you again in the future!
This dealership was a pleasure to work with as always.
They are always professional and concerned with my wants and needs.
They are always professional and concerned with my wants and needs.
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by ELITEMOTORS45
Verified Customer
Verified Customer
Mar 06, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We always strive to meet our customers' needs, and your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!