David Nieves | Page 4

I have been to 4 or 5 Mercedes dealerships and they all are exceptional. In my opinion Benzel Busch is among the best, very professional. are exceptional. In my opinion Benzel Busch is among the best, very professional. More

by afernicola72 Verified Customer Verified Customer

Report | Print

Your service have been the best service I have ever had in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the a in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the attitude of the gentleman that received my car thank you for your Sevices and to your staff More

by AJT1986 Verified Customer Verified Customer

Report | Print

Top Notch Service, they all excel when providing customer service and meeting customers expectations. Thank you guys! service and meeting customers expectations. Thank you guys! More

by RJFD Verified Customer Verified Customer

Report | Print

They ok, they could be a little more thoughtful and see when a person really need an answer when a person really need an answer More

by kingjascent Verified Customer Verified Customer

Report | Print

worst service. from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-st from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-state area. customers be warned More

by ROMEROALEXANDER95 Verified Customer Verified Customer

Report | Print

As a rule, sales force is outstanding (Lou Gallo) and service is professional and usually excellent. However, it is problematic when you schedule a service appointment based on getting a loaner car an service is professional and usually excellent. However, it is problematic when you schedule a service appointment based on getting a loaner car and are told NONE are available when you arrive. Totally unacceptable! More

by AgentEd Verified Customer Verified Customer

Report | Print

The service representative who I met with the day I arrived to drop off my car was nice. The people I spoke to on the phone to confirm my appointment and loaner car the day before were a nightmare. Le arrived to drop off my car was nice. The people I spoke to on the phone to confirm my appointment and loaner car the day before were a nightmare. Left a voicemail in the morning, no call back, one dropped call and another promised call back by a seperate representative, no call while waiting forever on hold at the end of the day. Ridiculousness. More

by CORI Verified Customer Verified Customer

Report | Print

Great experience ! Very helpful , went above and beyond to help in every way and make the experience easy and pleasant. Very helpful , went above and beyond to help in every way and make the experience easy and pleasant. More

by IRENEMATAS Verified Customer Verified Customer

Report | Print

David was fantastic. Very professional, helpful and kind. Any questions I had were answered thoroughly Very professional, helpful and kind. Any questions I had were answered thoroughly More

by NELSON Verified Customer Verified Customer

Report | Print

Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give me service, I felt uncomfortable and left. More

by AVIPERETZ Verified Customer Verified Customer

Report | Print