David Rocklein | Page 17

Warranty work performed Had some warranty work done on my 2020 Traverse. David was my service advisor and was really great to deal with. Great experience and will definitel Had some warranty work done on my 2020 Traverse. David was my service advisor and was really great to deal with. Great experience and will definitely be back. More

by MERTTER492 Verified Customer Verified Customer

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Excellent Service Shawn did a great job with keeping me posted with the repairs and scheduling. Great service !!! The Collision center did a great job with the repairs Shawn did a great job with keeping me posted with the repairs and scheduling. Great service !!! The Collision center did a great job with the repairs required and needed on my 2011 F-250. I appreciate the nice job.. Looks Great. Thanks Tim More

by TDANIELS1 Verified Customer Verified Customer

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Very good service experience! Everyone was friendly, courteous, and professional. David Rocklein made this a no hassle experience and I didn't feel like I had to wait unnecessarily Everyone was friendly, courteous, and professional. David Rocklein made this a no hassle experience and I didn't feel like I had to wait unnecessarily longer than I needed to. More

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My experiences with Bradshaw have been great! From the first phone call, to walking out the door!!! I will gladly recommend you to friends and family! L Lawson first phone call, to walking out the door!!! I will gladly recommend you to friends and family! L Lawson More

by LAURAMIMI Verified Customer Verified Customer

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Very customer oriented They misdiagnosed the problem a couple of times before discovering the real problem. This was in the midst of the Covid-19 Crisis so they had to keep They misdiagnosed the problem a couple of times before discovering the real problem. This was in the midst of the Covid-19 Crisis so they had to keep my truck for close to a month due to some issues within the dealership. They did maintain contact and keep me posted and worked with my extended warranty company to get issue partly paid for. They made good on the parts that were added that ended up not being the real problem which was good. They also worked with me on a rental/loner to help me get around while truck was in shop. More

by AMCCORP Verified Customer Verified Customer

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Service with a smile concerns for all my needs as it relates to my vehicle updates and possible upgrades to my Vehicle .Always prompt service constantly shows functionality of vehicle to improve my expe relates to my vehicle updates and possible upgrades to my Vehicle .Always prompt service constantly shows functionality of vehicle to improve my experience More

by SJ4ACCESS Verified Customer Verified Customer

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The visit this time was good. David made sure I was taken care of. Prior to this visit the communication was horrible. It took me from Dec2019 until April 2010 to get my car in. I won’t be coming back for care of. Prior to this visit the communication was horrible. It took me from Dec2019 until April 2010 to get my car in. I won’t be coming back for routine maintenance like I was before. I will not be recommending this dealership or sign it’s praises to family and friends. When I’m told that I will be called and it doesn’t happen over and over again, that warm fuzzy feeling is gone. More

by SKYRA50 Verified Customer Verified Customer

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The service is always stellar. The staff handled the key and car exchange with great respect to the current health crisis. The car and keys were thoroughly cleaned. and car exchange with great respect to the current health crisis. The car and keys were thoroughly cleaned. More

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Regular Maintenance Appt. Usual quality maintenance work by Bradshaw service center. Original service advisor was out on medical leave but not a step was missed in the maintena Usual quality maintenance work by Bradshaw service center. Original service advisor was out on medical leave but not a step was missed in the maintenance schedule. Kudos to David Rocklein! Maintaining social distancing, David reviewed the recommended services needed before next oil change as well as sharing the results of the multi-point inspection indicating needs today and cost estimates for each item. I decided to take care of all the needed work with today's visit. Work completed at less than the original projected cost. The only negative outcome was an underinflated tire which was quickly remedied when I mentioned it to David. Overall a very good visit! More

by djepsonscpta Verified Customer Verified Customer

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Great service and tells you what you need and explains everything very well. Very nice people and keeps you updated on everything that your car needs. everything very well. Very nice people and keeps you updated on everything that your car needs. More

by JOSE_ANTONIO99 Verified Customer Verified Customer

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