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David Rocklein
David Rocklein at Fred Anderson Chevrolet Buick GMC Cadillac

David Rocklein | Page 2

Assistant Service Manager

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

Contact Me
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rated
207 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

English English

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rated

207 Reviews

Write a Review

207 Reviews of David Rocklein

February 06, 2023

Dealership Rating
Employee Rating

I was low power staring fluid, and I just had my oil change no warning, I yall checked the all the fluids when changing the oil More

by lesslie.ellis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR THE RECENT FEEDBACK. WE DO CHECK AND ARE SUPPOSED TO TOP OFF FLUIDS. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A MOMENT. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

Feb 06, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME. WE ALWAYS APPRECIATE FEEDBACK FROM OUR CUSTOMERS AND LOOK FORWARD TO EXCEEDING YOUR ECPECTATIONS ON YOUR NEXT VISIT. DAVID ROCKLEIN

January 31, 2023

Dealership Rating
Employee Rating

Best service and sales staff in the upstate. Great pricing and great people can’t ask for more More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 25, 2023

Dealership Rating
Employee Rating

David and Clayton were very helpful and was what customer service is all about. They were really very very helpful and they need to be given raises and this is what more of America needs for businesses to ha More

by RParham51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Suggs

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January 22, 2023

Dealership Rating
Employee Rating

Bradshaw kept me informed of what was taking place with my auto the entire time. More

by Precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Donald, Ernest Jones , Cynthia Bailey, Todd and I don’t know his last name. He works in service for body repair. Great customer service

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Jan 23, 2023

Precious responded

Continue the great work that you all provide.💯💯💯

Jan 23, 2023

Precious responded

You all did a Great 👍🏽 job with my automobile. Thanks 😊

January 14, 2023

Dealership Rating
Employee Rating

New service manager is awesome. Took care of my needs asap. Enjoy going there for service. More

by Damell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Terry Kitchens

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January 13, 2023

Dealership Rating
Employee Rating

Bradshaw service department rip people off they don't put all people parts back on people cars when they call they self fixing it and expect for people to pay then again for the same thing they messed up More

by tedrickhackett7@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs

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Jan 13, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON MR. HACKETT. THANK YOU FOR THE FEEDBACK. I AM SORRY TO HEAR ABOUT THE CONCERNS YOU HAD WITH 10 OF OUR EMPLOYEES. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS AND CLEARLY DID NOT HIT THAT GOAL WITH YOU. I WOULD LOVE THE CHANCE TO SPEAK WITH YOU ABOUT THIS VISIT AND WHAT WENT WRONG WHEN YOU HAVE A CHANCE. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. I HOPE TO HEAR FROM YOU SOON. ZACK MORAN

January 11, 2023

Dealership Rating
Employee Rating

Thank you David for your prompt response to my concerns! I appreciate your professionalism and great customer service :) More

by farrahowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush, Terry Kitchens

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Jan 12, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME YESTERDAY. OUR GOAL IS FIVE STAR SERVICE WITH EVERY CUSTOMER AND HOPEFULLY YOU KNOW THAT NOW AFTER OUR TALK AND OUR AGREEMENT TO DO WHAT WE DID. WE LOOK FORWARD TO SEEING YOU IN FUTURE AND PLEASE LET ME KNOW IF YOU NEED ANYTHING. 864-879-7111 EXT 1309 DAVID ROCKLEIN

January 06, 2023

Dealership Rating
Employee Rating

Our salesman is knowledgeable and respectful. Other staff....finance, customer service and service department are courteous and knowledgeable as well. Facility is well-maintained. More

by bcotney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Jones, Keith Payne , Tom Leopard

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December 28, 2022

Dealership Rating
Employee Rating

They did a very nice super job on our car and will defiantly use them again and understand some parts took a little longer to get just because of the holidays More

by Bobby d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Jim Pickett, Keith Payne , Cynthia Bailey, Shawn Crowell

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December 25, 2022

Dealership Rating
Employee Rating

They were fast an upfront with delays in fixing my Mustang. I would use them again if needed More

by Zickefoosedon88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
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