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David Shepard
David Shepard at Heiser Chevrolet
Refer Me

David Shepard | Page 2

Sales & Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

Contact Me
4.6
174 Reviews

Dealership Experience

19 yrs, 7 mos

Industry Experience

27 yrs, 8 mos

Specialties & Trainings

GM Mark Of Excellence Award Winner

4.6

174 Reviews

Write a Review

174 Reviews of David Shepard

November 13, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. Prompt service and good follow up. Thanks for a positive experience. More

by awendt444
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan McGee

Helpful
Report | Print
Nov 17, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2023

Dealership Rating
Employee Rating

Everyone was Extremely Helpful and Professional with Me it made me feel comfortable and able to Trust that I was getting the Best Deal. David Sheppard even went the extra mile by programing my phone and sh More

by daled1961dd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann Scaffidi

Helpful
Report | Print
Oct 20, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 03, 2023

Dealership Rating
Employee Rating

Great place to do business with friendly staff very helpful good products and good pricess More

by scott.mente24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Jordan McGee

Helpful
Report | Print
Oct 04, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Wonderful! They went out of their way, with customer service! Dave was helpful, came highly recommended and got ne the car I dreamed of owning. More

by dbmartin3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan McGee

Helpful
Report | Print
Sep 28, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 25, 2023

Dealership Rating
Employee Rating

Too busy to get in for service. Drop vehicle off and it doesn't get looked at. When work was completed, the piece was damaged now taking a while to get in for the repair to be redon More

by Ki Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Jacobsen

Helpful
Report | Print
Sep 26, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can discuss what happened during your experience.

Oct 03, 2023

Ki Abe responded

Service Manager Quinn Mihalski is no longer with Heiser Chevy. What would the next suggestion be?

September 20, 2023

Dealership Rating
Employee Rating

Salseman was great manager wasn't. Said he would call me back and never did call. More

by pwettstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Clark, Zach Taft

Helpful
Report | Print
Sep 21, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

August 16, 2023

Dealership Rating
Employee Rating

Friendly staff and great work from their service department. Also a good place to purchase a vehicle. More

by Kevski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Megan Shulta , Keith Jacobsen, Service Team

Helpful
Report | Print
Aug 23, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 15, 2023

Dealership Rating
Employee Rating

Kind, Helpful Everyone we spoke to was very informative and really tried to give us the best deal to fit our budget. More

by shannah.maney
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

Helpful
Report | Print
Aug 16, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

Dealership Rating
Employee Rating

This was a Very quick and easy process . Both salesman and finance manager. Thank you More

by CGBERNSTEIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Brad Sterling

Helpful
Report | Print
Aug 10, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

Dealership Rating
Employee Rating

Everyone at Heiser was fair, transparent, and very helpful and friendly. They made a big purchase a lot easier than I expected. More

by Randy B
Recommend Dealer
Yes

Other Employees Tagged: Jordan McGee

Helpful
Report | Print
Aug 10, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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