Check out David Shepard's reviews on DealerRater

October 03, 2023

Dealership Rating

Employee Rating

Great place to do business with friendly staff very helpful good products and good pricess helpful good products and good pricess More

by scott.mente24

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Sterling , Jordan McGee

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Oct 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating

Employee Rating

Wonderful! They went out of their way, with customer service! Dave was helpful, came highly recommended and got ne the car I dreamed of owning. They went out of their way, with customer service! Dave was helpful, came highly recommended and got ne the car I dreamed of owning. More

by dbmartin3

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jordan McGee

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Sep 28, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 25, 2023

Dealership Rating

Employee Rating

Too busy to get in for service. Drop vehicle off and it doesn't get looked at. When work was completed, the piece was damaged now taking a while to get in for the repair to be redon Drop vehicle off and it doesn't get looked at. When work was completed, the piece was damaged now taking a while to get in for the repair to be redone. More

by Ki Abe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Keith Jacobsen

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Sep 26, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can discuss what happened during your experience.

Oct 03, 2023 -

Ki Abe responded

Service Manager Quinn Mihalski is no longer with Heiser Chevy. What would the next suggestion be?

September 20, 2023

Dealership Rating

Employee Rating

Salseman was great manager wasn't. Said he would call me back and never did call. Said he would call me back and never did call. More

by pwettstein

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Jason Clark, Zach Taft

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Sep 21, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

August 16, 2023

Dealership Rating

Employee Rating

Friendly staff and great work from their service department. Also a good place to purchase a vehicle. department. Also a good place to purchase a vehicle. More

by Kevski

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Sterling , Keith Jacobsen, Megan Shulta, Service Team

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Aug 23, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 15, 2023

Dealership Rating

Employee Rating

Kind, Helpful Everyone we spoke to was very informative and really tried to give us the best deal to fit our budget. and really tried to give us the best deal to fit our budget. More

by shannah.maney

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Shepard

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Aug 16, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

Dealership Rating

Employee Rating

This was a Very quick and easy process . Both salesman and finance manager. Thank you Both salesman and finance manager. Thank you More

by CGBERNSTEIN1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Crandall, Brad Sterling

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Aug 10, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

Dealership Rating

Employee Rating

Everyone at Heiser was fair, transparent, and very helpful and friendly. They made a big purchase a lot easier than I expected. helpful and friendly. They made a big purchase a lot easier than I expected. More

by Randy B

Recommend Dealer

Yes

Other Employees Tagged: Jordan McGee

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Aug 10, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2023

Dealership Rating

Employee Rating

Nobody has the knowledge of your bumper to bumper warranty? I'm very unhappy with the dealership no longer will I purchase from heise, they say one thing to have you buy that part and now I go to use warranty? I'm very unhappy with the dealership no longer will I purchase from heise, they say one thing to have you buy that part and now I go to use it and to find out I was mislead in buying it More

by Johnmandella

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Sterling

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Aug 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

July 26, 2023

Dealership Rating

Employee Rating

Inquired on a vehicle but not response from the dealership. The vehicle is still online. dealership. The vehicle is still online. More

by Sgon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Brad Sterling, Jason Clark, Greg Koss, Zach Taft, Daryl Smith, Steven Shelton, Amy Elertson , Willie Lemle, Jordan McGee

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Aug 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

Aug 01, 2023 -

Sgon responded

Generic response. I was not a customer as I never gave you any type of business. I would have but like my review stated I only inquired on if the vehicle was available but never received any type of response.

David Shepard | Page 4

Sales & Leasing Consultant

Heiser Chevrolet

192 Reviews of David Shepard

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