David Short | Page 2

"Good price. Very poor customer service before and after" I wrote a very long review detailing all the problems I had with this dealership. But it was too long, so here’s a brief summary. They sold me a new c I wrote a very long review detailing all the problems I had with this dealership. But it was too long, so here’s a brief summary. They sold me a new car for the lowest price within 400 miles of my home in Montana. That’s the only reason I did not give them a one star review. While the staff was friendly, the customer service before and after the sale was not very good. They all talk a good story, but the follow through was dreadful. They were not prepared to expedite my transaction like I requested. After the sale, it took numerous phone calls to get anything done. Austin Cunningham (finance manager) sold me a service contract I told him I did not want. And he would not respond to phone calls or emails. My opinion, avoid him at all cost if you must buy here. Although he wasn’t my salesman, Tom Campos can be trusted. He answered my questions when my other two salesmen couldn’t or didn’t want to find the time. Everything turned out ok in the long run. The car is great, but this transaction was anything but smooth. Way too many phone calls and emails ignored and questions unanswered. Dave Short, thank you for fixing one of the problems with Austin, but you left an email unanswered and took too many days to return a phone call and then you passed me on to someone else. Were my expectations too high? Maybe, but I was looking for something better then mediocre service. More

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Experience with LHM Toyota The staff at Larry H. Miller was very helpful and cooperative. Joey, David and Richard were all very pleasant to deal with. Thanks for the great serv The staff at Larry H. Miller was very helpful and cooperative. Joey, David and Richard were all very pleasant to deal with. Thanks for the great service More

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Great experience Was a great experience. The people that helped us where very knowledgeable. The kept the kids occupied will we where doing the paper work. I would alw Was a great experience. The people that helped us where very knowledgeable. The kept the kids occupied will we where doing the paper work. I would always take my business here and tell others about it. More

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Excellent! Best place to get the best rates! Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota. I did not have the best credit and just came out of a bankruptcy where I was purchased a vehicle. They were able to get me into a 2014 focus ST with $1000 down and at a 5.24 interest rate while still having a 2nd auto. Amazing place and they can do amazing things with getting people financed. More

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Streamlined Thank you Ryan Chang for working with us over the past few weeks drilling down to the right Trim of 4Runner. We changed our minds a few times and you Thank you Ryan Chang for working with us over the past few weeks drilling down to the right Trim of 4Runner. We changed our minds a few times and you went right along with us without a hinge. Thank you for your help with everything! More

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Fast, easy, simple Everyone was accommodating and so pleasant to work with. Matt Turner has the best customer service and wants to help you get into what makes sense to Everyone was accommodating and so pleasant to work with. Matt Turner has the best customer service and wants to help you get into what makes sense to you! I recommend this dealership to anyone!! More

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Dave gets me going Dave is so amazing to work with. He get's me going on a level that is incredible. He passion for finding someone the right Toyota is unmatched. He's n Dave is so amazing to work with. He get's me going on a level that is incredible. He passion for finding someone the right Toyota is unmatched. He's next level. More

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Very professional and enjoyable experience. A truly outstanding buying experience!! All of the staff at Larry h Miller Toyota in downtown spokane were great to work with. They made the whole pro A truly outstanding buying experience!! All of the staff at Larry h Miller Toyota in downtown spokane were great to work with. They made the whole process easy and exciting! More

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Great team to work with I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with th I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with them! More

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Kind / friendly/ knowledgeable Friendly service. Not pushy regarding purchasing a car. We bought our second Prius/ our first was in 06. Salesperson was knowledge regarding their pro Friendly service. Not pushy regarding purchasing a car. We bought our second Prius/ our first was in 06. Salesperson was knowledge regarding their product. They were persistent in a nice way to keep us updated as to when our AWD model and color would arrive. Personable and friendly throughout. Another great sevice experience with Toyota. Thanks Ryan Chang!!! More

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