David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 19

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
not yet
rated
250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

not yet
rated

250 Reviews

Write a Review

250 Reviews of David Truitt

November 02, 2018

Dealership Rating
Employee Rating

Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the More

by DONNASGIBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Master Buick GMC responded

Hi Donna, thank you so much for your excellent review. As a team, we are committed to quality customer service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Best regards, The Master Buick GMC Team

November 01, 2018

Dealership Rating
Employee Rating

Tepairs Great speedy service. Team very courteous and professional. Course they always are from sales to service. Job well done. Would highly recommend this t More

by Dooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Towns , Parts manager. Very very helpful. He located my parts and also scheduled my appointment. Thanks very much!??

Nov 02, 2018

Master Buick GMC responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, The Master Buick GMC Team

Nov 02, 2018

Master Buick GMC responded

We appreciate you taking the time to tell us about your experience! We look forward to serving you in the future! Thank you for your business! Kathy Hensley Master Buick GMC

November 01, 2018

Dealership Rating
Employee Rating

Return for factory recall Customer service,came out as soon as I pulled in, They took my truck in immediately, only there 1 hour, they did a good job More

by bmopbo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 01, 2018

Master Buick GMC responded

We are so pleased your visit went quickly and efficiently! We are so grateful for you taking the time to recommend us and for your business! Let us know if we can help you with any questions or concerns in the future! Kathy Hensley Master Buick GMC

November 01, 2018

Dealership Rating
Employee Rating

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

by Lmoss33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Sue Oertle

Nov 01, 2018

Master Buick GMC responded

Thank you for taking the time to recommend us! We appreciate your business! It is an honor to serve you and we are at the ready whenever you need us! Kathy Hensley Master Buick GMC

October 31, 2018

Dealership Rating
Employee Rating

Ordered part 4 weeks ago they were to order a module for warranty work. No one has called to let me know what's going on. I called after 1 week told it was on ba More

by bcatsfriend
Recommend Dealer
No
Oct 31, 2018

Master Buick GMC responded

I am very sorry we have not contacted you with an update. Please call me at your convenience and I will be happy to follow up on your part. Kathy Hensley (706)922-5213 Master Buick GMC

October 31, 2018

Dealership Rating
Employee Rating

Master is THE BEST From purchase to regular service I have purchased 3 different cars from thi team and will again when the time comes the stuff is very friendly and h More

by RCPIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Porsha Cox , Wayne Morgan

Nov 02, 2018

Master Buick GMC responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase. Take care! Sincerely, The Master Buick GMC Team

October 30, 2018

Dealership Rating
Employee Rating

Complete customer satisfaction! My entire experience with Master Buick was superb from the initial phone call to pick up. The courteous reception exhibited professionalism and gave More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Receptionist (name unknown)

Oct 30, 2018

Master Buick GMC responded

Thank you for this great review! We also believe our reputation and word of mouth is extremely important and appreciate you being an advocate for us! We work hard to make each interaction with friends and customers ones that instill trust and integrity! Thank you for your business! We look forward to serving you again! Kathy Hensley Master Buick GMC

October 29, 2018

Dealership Rating
Employee Rating

Quick and Professional Service I brought my vehicle in for my appointment first thing in the morning. The staff was eager to accommodate me in getting my vehicle on the road as I h More

by jeff.blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Master Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 27, 2018

Dealership Rating
Employee Rating

Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was More

by SUMMERVILLERENOVATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Brooke Jennings

Oct 28, 2018

Master Buick GMC responded

Thank you for taking the time to let us know about your experience during your first visit with us! We strive to make all of our opportunities with our friends and customers go smoothly and are so pleased yours went off without a hitch! We appreciate you and your business! Kathy Hensley Master Buick GMC

October 25, 2018

Dealership Rating
Employee Rating

Oil change I scheduled an appointment a week and a half out and still had to wait over two hours to get my oil changed jdjdm jdjd More

by ADAM.KNOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 18, 2018

Master Buick GMC responded

Mr. Knop, Thank you for letting us know about your wait in the service department. We know that our customers’ time is valuable and work every day on our appointment system to improve. We will look in to the day you were here to help us find out what went wrong and learn from it. We will do everything we can to minimize your time in the future. We appreciate your time and your business! Kathy Hensley Master Buick GMC

...
19
...

Dealership Inventory (244 Vehicles)

used 2020 Chevrolet Blazer car, priced at $19,500
2020 Chevrolet Blazer
used
Black exterior
Automatic
Front-wheel Drive
used 2024 GMC Yukon XL car, priced at $77,500
2024 GMC Yukon XL
used
White Frost exterior
Automatic
Four-wheel Drive
used 2024 Volkswagen Atlas car, priced at $40,000
2024 Volkswagen Atlas
used
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $85,359
2026 GMC Sierra 3500
new
Dune exterior
Automatic
Four-wheel Drive
new 2026 GMC Yukon XL car, priced at $72,246
2026 GMC Yukon XL
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Buick Envista car, priced at $27,727
2026 Buick Envista
new
Brilliant Red exterior
Automatic
Front-wheel Drive