David White

I brought my honda in for service due to some occasional issues with it starting on random instances. They told me i needed a new starter and drive belt. $794.53 for the starter and $139.26 for the drive belt. Even with applying a 15% discount and $20 off, the total charged didn't make sense. Was charged $964.37? math didn't make any sense on that. I've contacted them 5 times and no response. Since they are a corporate company they don't have the time to sweat the little stuff and they just need to keep plugging away, I can understand that, but customer service is part of the equation when you are operating a business regardless if you are a 1 man operator or a team of 100+. It's not hard to do the right thing.... #dobetter

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They were to repair a noise in the window. Less then an hr later they wrecked it into a pole. A lot of bs like telling me I had to get it repaired at their heavily discounted place or they won’t pay and promises made to me. They still owe me money they supposedly had cut me a week ago. Asked if they could drop off after thanksgiving I said sure. I get my truck back after two weeks they recommended repair place did not BOLT my middle seat belt...in took them a week. They also had to repair molding they put in due to being warped. NOW the day I was to receive check...today I need to sign some paperwork. I wish I could post it! No option to. They want me to pay taxes now on the apology money?! Which I know realize after reading it after submitt a w-9 was I’m not allowed to talk about the wreck. Shouldn’t that have been discussed a month ago when they gave me the first portion?! It ended up more because they replaced 2 body parts and I the owner was only notified of 1! David White tells me I need to sign it or sue them. Let’s see what free Hyatt legal services offer... Surprise the sound I took it in for today to get my check driving home still making the sound Not sure if I have ever gotten work done here the first time correctly so why am I surprised this is the same...Should I going to Hendri should Have gone to Hendricks after being the third car in less than a year because the other two had issues I really couldn’t go anywhere after they took my huge down payment...

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