Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
450 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.9

450 Reviews

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450 Reviews of Dawn Kelly

April 03, 2026

Dealership Rating
Employee Rating

I’ve serviced my vehicle at other locations but GBLWA went above and beyond the call of “Service”. Firstly, the facility is stunning for a car dealership, looks very contemporary but you feel special jus More

by MARCUS REYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to know you felt welcomed by our contemporary facility and that Roberto provided courteous and transparent service on your Lincoln MKZ. We’re pleased the final cost matched expectations without surprises. We look forward to assisting you with future maintenance. Roy Reger Service Manager 414-327-6000

April 02, 2026

Dealership Rating
Employee Rating

Dawn was an absolute delight! She went above and beyond to assist me, answering all my questions and more. The exceptional service I received has made us want to continue using Bo More

by MALONEY7723
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Apr 02, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to hear Dawn provided such outstanding support during your Lincoln Corsair service. We’re pleased the experience motivates you to entrust your future car needs to our team and share your enthusiasm with friends and family. Thank you for recommending us. Roy Reger Service Manager 414-327-6000

March 26, 2026

Dealership Rating
Employee Rating

Very accommodating. Dawn was very helpful and explained everything about service that was done to the car More

by John Faye
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Mar 26, 2026

Gordie Boucher Lincoln of West Allis responded

We’re pleased to hear you found our service accommodating. Dawn will be happy to know her explanations about your Lincoln MKZ’s maintenance were helpful. Please reach out if you need anything else. Roy Reger Service Manager 414-327-6000

March 09, 2026

Dealership Rating
Employee Rating

I had no issues from start to finish. The whole process was fast and easy. More

by MEATBALL2121
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Mar 09, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know your Lincoln Nautilus service was fast and easy from start to finish. Your five-star rating means a lot, and Dawn and our service team look forward to helping you again. Roy Reger Service Manager 414-327-6000

March 07, 2026

Dealership Rating
Employee Rating

Excellent customer service. Highly professional staff throughout the dealership who really care about their customers. More

by JAMESDUDEK7
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Mar 07, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted that Dawn and our team could provide attentive and professional service for your Lincoln Navigator. Thank you for recognizing our efforts. We look forward to assisting you again. Roy Reger Service Manager 414-327-6000

March 05, 2026

Dealership Rating
Employee Rating

Everything about my dealer experience has been outstanding. Dawn and other service advisors are very accommodating and go the extra mile to help. We also love the convenience of your drop off More

by hhmatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Mar 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the outstanding feedback. We’re delighted Dawn and our advisors accommodated your needs and that our drop off delivery proved convenient. We appreciate the opportunity to service your Lincoln and look forward to assisting you again. Roy Reger Service Manager 414-327-6000

March 02, 2026

Dealership Rating
Employee Rating

Excellent Customer Service and communication, I love working with Dawn! Dawn is so friendly and attentive, she really helped me out when I had my vehicle serviced while out of town. She went above and b More

by Mrspodoba
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Mar 03, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for recognizing Dawn’s attentive approach in handling your Lincoln Nautilus service while you were away. We’re glad she could coordinate the return details with your daughter so you could fully enjoy your trip. We look forward to serving you again on your next visit. Roy Reger Service Manager 414-327-6000

February 17, 2026

Dealership Rating
Employee Rating

Quick easy check-in, Excellent Communication, Clean when I picked it up. Dawn was excellent and prompt. More

by dalegraeven
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Feb 18, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear the check-in went smoothly and our updates kept you informed. We’re pleased your Lincoln Navigator was ready and spotless when you returned. Dawn will be glad to know her prompt support enhanced your experience. Roy Reger Service Manager 414-327-6000

February 13, 2026

Dealership Rating
Employee Rating

We love Gordie Boucher Lincoln. They are always there for us. The best service in town with friendly, professional, helpful staff that puts customers first. More

by MILOUDIANDNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to know our team provided friendly and professional service for your Mercury Milan. We’re always here when you need assistance and are pleased to have earned your trust. Thank you for choosing us for your service needs. Roy Reger Service Manager 414-327-6000

January 31, 2026

Dealership Rating
Employee Rating

Dawn is friendly and knowledgeable. A pleasure to deal with. Sam with AJ Kallas. They’re the reason I like to come back to this dealership. More

by JRIFELJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, AJ Kallas

Jan 31, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

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