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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
442 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.9

442 Reviews

Write a Review

442 Reviews of Dawn Kelly

February 13, 2026

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Employee Rating

We love Gordie Boucher Lincoln. They are always there for us. The best service in town with friendly, professional, helpful staff that puts customers first. More

by MILOUDIANDNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller, Joe England, John Katrichis, Nick Eineichner

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Feb 13, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to know our team provided friendly and professional service for your Mercury Milan. We’re always here when you need assistance and are pleased to have earned your trust. Thank you for choosing us for your service needs. Roy Reger Service Manager 414-327-6000

January 31, 2026

Dealership Rating
Employee Rating

Dawn is friendly and knowledgeable. A pleasure to deal with. Sam with AJ Kallas. They’re the reason I like to come back to this dealership. More

by JRIFELJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, AJ Kallas

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Jan 31, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

January 30, 2026

Dealership Rating
Employee Rating

Dawn is awesome. Everything was great. Came from dealing with Garbo Motors invRscinevandvcanvhonestly say Boucher is getting real close to what Garbo's were doing. Ex More

by CPISANELLO
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jan 30, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 23, 2026

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Employee Rating

The staff was outstanding and the service I receive was great, timely, and fun schedule. More

by BATTLECHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

January 20, 2026

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Employee Rating

Great service experience! All outstanding: check in | coffee bar | WiFi | video of service | check out. How many times can you say -Looking forward to my next service appoint More

by Kriaten Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger

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Jan 20, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

January 10, 2026

Dealership Rating
Employee Rating

All work was completed on-time and done well. Dawn kept me up to speed on everything . Any problems or changes were promptly brought to my attention. The facilities are quite nice. All personne More

by davidspurlock26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 09, 2026

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Employee Rating

Everyone was polite professional but I asked if a sticker on the inside of my windshield could be removed and it wasn't even though Dawn wrote it down, other than that my experience was great More

by 70MIKE1116
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jan 11, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 08, 2026

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Employee Rating

Dawn and the others employees always very professional respectful and kind. Knowledgeable dedicated helpful marvelous More

by LRILEYGLENN
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jan 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 07, 2026

Dealership Rating
Employee Rating

Everything is excellent, received fast and efficient service from all dealership personnel. Will return for future service needs More

by tgarbo1948
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jan 07, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

January 02, 2026

Dealership Rating
Employee Rating

Boucher Lincoln took great care of our vehicle figuring out the problem and coming up with a solution. Dawn did a very nice job keeping me informed and she just provided fantastic service. She is a great a More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson, Anthony

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Jan 02, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

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