Dawson Morris
Dawson Morris at Lithia Hyundai of Anchorage
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Dawson Morris | Page 2

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
17 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

4.7

17 Reviews

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17 Reviews of Dawson Morris

February 14, 2023

Dealership Rating
Employee Rating

Communication is impossible with you guys. I left messages and texts and I never got a reply on either. I had to go in to make an appointment. I confirmed the text number and then tried again, More

by Mango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication and professionalism. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 03, 2023

Dealership Rating
Employee Rating

I always enjoy having my vehicle serviced at this location. They do a good job. More

by briankoop96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was a good experience! We hope to see you again here at Lithia Hyundai of Anchorage!

January 13, 2023

Dealership Rating
Employee Rating

Fast service friendly atmosphere great communication even made sure I got a ride to and from hotel . Thank you More

by lisalatta29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast and efficient experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 22, 2022

Dealership Rating
Employee Rating

Went in wait time was a little longer than expected and the air filter was over priced but the service was great. The clean establishment and friendly staff. More

by whittednadaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the longer-than-expected wait time and any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

Nov 23, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the longer-than-expected wait time and any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

November 10, 2022

Dealership Rating
Employee Rating

Car works amazing! Thank you! Had my summer tires changed to snow tires and it's running perfectly! More

by ALASKAWOLVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was amazing! We hope to see you again here at Lithia Hyundai of Anchorage!

Nov 10, 2022

ALASKAWOLVES responded

Your welcome! And yes this is my go to place for every car need i have. Thank you!

November 01, 2022

Dealership Rating
Employee Rating

I’ve always been happy with every visit I’ve had. I bought my tuscon brand new in 2021 and would never buy another brand. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Lithia Hyundai of Anchorage responded

Hi Julie, Thank you for the review! We are glad your time with us has been a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

October 29, 2022

Dealership Rating
Employee Rating

When you can get an appointment they are great. Problem is that phone calls go to voicemail that are never responded to. Text option does not work. Online blue link is broken. I had to make an appo More

by MOUNTAINSHEPHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We appreciate your patience in working with us. We will take your review into consideration on how to improve our service here at Lithia Hyundai of Anchorage. We hope to see you again down the road.

2

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