Dawson Morris
Dawson Morris at Lithia Hyundai of Anchorage

Dawson Morris | Page 2

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.4
22 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

4.4

22 Reviews

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22 Reviews of Dawson Morris

July 14, 2023

Dealership Rating
Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 11, 2023

Dealership Rating
Employee Rating

The lack of communication makes me want to not come back. They don’t answer phone or text. Had to call another department to get ahold of someone. And they didn’t even look at my car, did not reach out to me More

by natsp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Strickland , Jeremy Tou

Jul 13, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. As the new service manager, my goal is to regain your trust in our store. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Matt Dean (541) 776-6401 matthewdean1@lithia.com Service Manager

May 02, 2023

Dealership Rating
Employee Rating

Customer service was amazing they answered all my questions and made sure to keep me updated on everything! More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

May 04, 2023

Lithia Hyundai of Anchorage responded

Hi Karlie, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again soon.

May 02, 2023

Dealership Rating
Employee Rating

Well maintained dealership everyone was super helpful and nice I enjoyed my overall experience with them More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Lithia Hyundai of Anchorage responded

Hi Karlie, Thank you for the review. We hope to see you again here at Lithia Hyundai of Anchorage.

March 09, 2023

Dealership Rating
Employee Rating

These guys were great. Great customer service I got a fresh cup of coffee and the job was finished pretty quickly. More

by CHRIS.BURLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Lithia Hyundai of Anchorage responded

Hi Chris, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

February 14, 2023

Dealership Rating
Employee Rating

Communication is impossible with you guys. I left messages and texts and I never got a reply on either. I had to go in to make an appointment. I confirmed the text number and then tried again, More

by Mango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication and professionalism. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 03, 2023

Dealership Rating
Employee Rating

I always enjoy having my vehicle serviced at this location. They do a good job. More

by briankoop96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was a good experience! We hope to see you again here at Lithia Hyundai of Anchorage!

January 13, 2023

Dealership Rating
Employee Rating

Fast service friendly atmosphere great communication even made sure I got a ride to and from hotel . Thank you More

by lisalatta29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast and efficient experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 22, 2022

Dealership Rating
Employee Rating

Went in wait time was a little longer than expected and the air filter was over priced but the service was great. The clean establishment and friendly staff. More

by whittednadaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the longer-than-expected wait time and any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

Nov 23, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the longer-than-expected wait time and any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

November 10, 2022

Dealership Rating
Employee Rating

Car works amazing! Thank you! Had my summer tires changed to snow tires and it's running perfectly! More

by ALASKAWOLVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was amazing! We hope to see you again here at Lithia Hyundai of Anchorage!

Nov 10, 2022

ALASKAWOLVES responded

Your welcome! And yes this is my go to place for every car need i have. Thank you!

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