"I had a great experience with DC in buying my new Jeep. I..."
I had a great experience with DC in buying my new Jeep. I was skeptical of going to Troncalli because we have had negative experiences there before, but they have really improved and the overall experience was good. It took the finance team a little too long to get to me for the financing aspect which is why I took one star off from Troncalli as a whole. I could not recommend DC more highly though. Glen in finance was also good to work with. I am just not sure hahah it took so long there. I waited almost an hour just to sign my paperwork. Otherwise, it was really good and I would go back.
"I love Troncalli!!!This is my second vehicle I’ve..."
I love Troncalli!!!
This is my second vehicle I’ve purchased from Troncalli.
I live in the area so it’s nice to come here
"DC & Kash made this experience so easy and stress free. I..."
DC & Kash made this experience so easy and stress free. I would recommend them to anyone searching for a new vehicle. DC was knowledgeable & not over bearing. Kash was so friendly and open to answer any questions I had.
"Great all around car buying experience. Everyone was very..."
Great all around car buying experience. Everyone was very friendly and effectively did their job. I would definitely recommend Troncalli to other individuals. Awesome job
"Excellent experience, friendly staff and low low..."
Excellent experience, friendly staff and low low pressure. From the moment I walked in the door I was greeted warmly and treated with total respect!
"DeCarlos was very helpful. He went out of his way to make..."
DeCarlos was very helpful. He went out of his way to make sure we got the right car for us. We had a great experience and love our new Jeep.
"It was a very good experience working with you guys and..."
It was a very good experience working with you guys and DECarlos....he answered all of my questions if not then he got the answers..... everything was honest and upfront.... I enjoyed working with DECarlos.....very pleasant to work with... he didn’t pretend to know everything which is unusual in car sales.... I most definitely recommend you guys.
"James was Honest and Straight forward. No pressure to..."
James was Honest and Straight forward. No pressure to sirens more money than I wanted to. I would definitely shop here again. They were easy to deal with.
"Dc was a great salesman I would recommend this to..."
Dc was a great salesman
I would recommend this to friends and family . Great dealership and car buying experience. Happy customer. Thank you Troncalli! Great!
"This dealership is nothing short of incredible. Being..."
This dealership is nothing short of incredible. Being young and somewhat new to purchasing vehicles, it's easy to have your guard up when shopping for the right car when it feels like you're being pushed in directions you don't want to go, however at Troncalli they will completely defy all of those expectations. From the moment I walked in I was greeted with nothing but friendliness, knowledge, and help in the right direction from team members through DIFFERENT DEPARTMENTS. It really felt like a coordinated effort by the team to make sure that I was not only happy with my experience, but also to guarantee that I left feeling comfortable and satisfied with the perfect car.
DC, the salesperson I worked with took multiple hours ensuring that I properly viewed, drove, and learned about every vehicle that I expressed interest in - and he did it in an extremely customer oriented way that put no pressure on me to rush any sort of decision. Working with him is everything that you'd want when you're putting large amounts of money down on a vehicle, and he comes HIGHLY recommended by me as he will see to it that you're making the right choice.
Kammy orchestrated the documents and financial process, and was an AMAZING support figure for me throughout the buying process. I had a lot of back and forth which certainly put the team in an awkward position, but she was never frustrated or annoyed with the hurdles we had to jump through together. She, much like DC, really brought an incredible amount of clarity to help me understand all of my options to their full extent and provided advice that was crucial for me to walk away knowing I had chosen the right car both financially and emotionally. Working with him was almost like discussing options with a long time friend - truly a special experience.
Last but certainly not least was Greg from the Managerial department. Greg was like a financial superman in the fact that from point A to point B, he pulled off some moves that based on my profile I didn't think I would have any chance of ever being qualified for. He really went the extra mile to show me (very different from simply telling me) that the team at Troncalli has the CUSTOMER'S best interests in mind. They run the dealership far differently than anything most people have experienced, and their actions and professionalism really showed that. Greg is seriously capable of magic.
These three are literally the A-Team of selling cars the right way, and I can only imagine that everyone else at Troncalli is the same based on the amazing work environment that they have put together there.
I will be entrusting them not only with this gleaming recommendation, but also with all of my future vehicle purchases. I know that with a team like this on my side that there's really not much of a point to work with anyone else.
I highly recommend anyone else who is on the fence give Troncalli a try, they will surely leave you as happy as they did with me.
Thank you to everyone who made my car purchase as easy as possible. You guys rock!