Dean Cunningham | Page 13

Awesome Fantastic group over at Annapolis Mercedes. They really work hard to make the customer happy and comfortable. I love my lease and will continue to d Fantastic group over at Annapolis Mercedes. They really work hard to make the customer happy and comfortable. I love my lease and will continue to do business here. More

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Great Customer Service From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars to his patience with our test driving of two of the vehicles. Dean presentation of his financing options was concise and straight forward. He worked with to get an agreeable amount in a very professional manner. On the day of pickup, Casey allowed us again to test drive the actual car prior to signing contracts. Thanks to Allen the closing of the contract went very smooth. A final greeting and congratulations by Asher was a surprise Over all the service here was quit professional and I would recommend this location to anyone looking at purchasing a Mercedes Benz in the DMV area. More

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Folks are helpful and knowledgable Everything went very smoothly and quickly. A little inconvenience with the title. Was all handled in an afternoon. Very helpful without a bunch of p Everything went very smoothly and quickly. A little inconvenience with the title. Was all handled in an afternoon. Very helpful without a bunch of pressure. More

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No Hassle All the employees were attentive and informative. They saved a lot of time with haggling and came forth with their best deal right off the bat, which All the employees were attentive and informative. They saved a lot of time with haggling and came forth with their best deal right off the bat, which is greatly appreciated. More

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Unforgetable Experience! On last Thursday, I googled my car of interest and Mercedes of Annapolis came up in my search engine. I decided to call to inquire about a specific ve On last Thursday, I googled my car of interest and Mercedes of Annapolis came up in my search engine. I decided to call to inquire about a specific vehicle and was connected to Ron Scherr. Mr. Scherr suggested that I come into the dealership to discuss my options. From the time I walked in and was pleasantly greeted by the receptionist, Holly, to the time that I left the dealership with my new vehicle, the service that I received was impeccable! Being service oriented and one that is passionate about receiving excellent service, I'm quick to recognize those that are exceptional and go above and beyond the call of duty. Mr. Scherr, not only educated me, he took his time to provide a variety of options, as well as assisting me with choosing the car that was best suited my needs. I'm so thankful and honored to have been serviced by a dealership that took time to ensure my satisfaction. In a society that is becoming very impersonable, its a blessing to know that there are still people who truly exhibit the art of service. During my visit, I was introduced to several employees that attributed to this grand experience! Special thanks to Allan Belcher, Dean Cunningham, Larry Cash and Tyrone (?). More

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Outstanding Customer Service I had the best experience with this Mercedes Benz dealer. Brian Sturgeon is a great sales and leasing consultant. He made sure I understood all aspect I had the best experience with this Mercedes Benz dealer. Brian Sturgeon is a great sales and leasing consultant. He made sure I understood all aspects of the transaction. If you’re looking to purchase or lease a Mercedes Benz, I highly recommend this dealer/location. More

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Happy Customer Many thanks to Dean and Jim for finding the right Mercedes for me. I am very grateful that you save me a trip to another state to purchase a car. Yo Many thanks to Dean and Jim for finding the right Mercedes for me. I am very grateful that you save me a trip to another state to purchase a car. Your patience and the time you took going line by line of all the options and features of several cars was greatly appreciated. Your knowledge and expertise of the Mercedes product was very helpful in making my selection. I received topnotch, excellent customer service. I am now a very happy Mercedes owner. No buyer’s remorse at all. More

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An Excellent Experience! Many thanks to Dwayne, Dean, and Larry for assisting me with purchasing my first Mercedes-Benz. The day of purchase was painless and I couldn't be hap Many thanks to Dwayne, Dean, and Larry for assisting me with purchasing my first Mercedes-Benz. The day of purchase was painless and I couldn't be happier with my vehicle. Dwayne, thank you for being so personable and meeting all of my meticulous demands (: I will definitely be back! More

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Efficient, Caring, and Professional My experience with this dealership started with a simple phone call regarding what I was looking for and my financial stipulations. Upon arrival, the My experience with this dealership started with a simple phone call regarding what I was looking for and my financial stipulations. Upon arrival, the car that fit my needs based off my phone conversation was parked out front. My personal sales guy, the sales manager, the receptionist, the finance manager, and even people who weren't working with me were so friendly and helpful. I will recommend this dealership to others! More

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Professionalism at its best From the admin., sales, finance and management this dealership is very pleasant, professional and expeditious on the purchase of my new mercedes-Benz From the admin., sales, finance and management this dealership is very pleasant, professional and expeditious on the purchase of my new mercedes-Benz GLC 300. More

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