Dean Sayler
Service Advisor
Lithia Chrysler Jeep Dodge of Billings
2229 King Avenue West
Billings, MT 59102
Dealership Experience
15 yrs, 4 mos
Industry Experience
27 yrs, 5 mos
Languages Spoken
English
27 Reviews
Write a Review27 Reviews of Dean Sayler
October 21, 2025
They took care of me very well and let me know what was needed to fix my pickup and how much it was going to be and how long it was going to take very appreciated on my experience needed to fix my pickup and how much it was going to be and how long it was going to take very appreciated on my experience More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur, Jacob Barron, Christopher Wheeler, Jarrett Gunther
October 16, 2025
Communication and professionalism is top notch. Quick at getting back to you and informing you with honesty. Quick at getting back to you and informing you with honesty. More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur, Jacob Barron, Justin Selby, Christopher Wheeler, Jarrett Gunther
September 26, 2025
Great service, above and beyond and met every expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in ser expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in service More
Other Employees Tagged: Christopher Wheeler
September 21, 2025
I have purchased over 7 vehicles in the last 10 years with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christ with this dealership first with Christian in 2015 then every sale since with Burton Pierce and our most recent purchase with Burton Pierce and Christian. ( I can tell you I did have a different sales person start one sale but he never communicated no did he followup and simply seemed not to care ) Burton Pierce is the main reason we have come back year after year and the addition of help from Christian is just icing on the cake, they are a great team and have shown us they care immensely though I believe they are not considered actual sales team members , the service dept has always been good as well Dean Sayler and Chris Wheeler of note have always been helpful and professional ..they just need more space to take care of all of the customers, More
Other Employees Tagged: Burton Pierce, Kristian Erskine, Denise Walcker, Christopher Wheeler
September 17, 2025
They are helpful and I've never had an issue. I've always able to get in for an oil change or any other vehicle maintenance that is required. I've always able to get in for an oil change or any other vehicle maintenance that is required. More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur, Jacob Barron, Justin Selby, Christopher Wheeler, Jarrett Gunther
September 30, 2021
Friendly and great communication with what they were doing and things were done quick. Only place my truck will go to be worked on doing and things were done quick. Only place my truck will go to be worked on More
Other Employees Tagged: Christopher Ruttenbur
September 14, 2021
Always courteous and helpful. They are prompt and friendly all the time. Recommend this dealer for all your needs. friendly all the time. Recommend this dealer for all your needs. More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur , Daryl Doney, Ryan Fasching
June 25, 2021
Took a Durango in to get the heater core and the heater hoses replaced. They decided to also change the A/C evaporator. After a week in the shop picked the car up when told it was ready. Drove a couple hoses replaced. They decided to also change the A/C evaporator. After a week in the shop picked the car up when told it was ready. Drove a couple of miles and the A/C nonoperational. On further inspection the mechanic failed to reset the clock, check the radio for function, and replaced a hose clamp with a non OEM part. Immediately drove back to the dealer and has the service agent observe the lask of repair. Made arrangement to take the car back in the next week and picked it up several days later. Drove to Ft Peck and back the A/C worked OK. After sitting for 4 weeks dove the car with some friends on a Monday and the A/C was nonoperational. Took the vehicle in the next day, Tuesday, requesting the vehicle the next Monday so I could pick up my 80's parents at the airport with it since our other vehicles are two seaters or a Ford F-250 crew cab with a 4 inch lift. Called the service agent Friday to see if it would be ready by Monday. Service agent told me the mechanic hasn't figured it out yet. My wife called and talked to a manager and said they hadn't got it in a bay yet. I wonder who is misinformed. The mechanics don't pay attention to detail, they work on commission, don't use OEM parts, someone is fibbing. What else can I say! Don't take your vehicle for repair to this dealer. If necessary don't authorize any work other than what you tell them to fix in the first place. More
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