Dean Stathes | Page 10

Enjoyable Experience From the time my husband and I were greeted when we walked into the dealership our experience was a positive one. Dean is the consummate client adviso From the time my husband and I were greeted when we walked into the dealership our experience was a positive one. Dean is the consummate client advisor. He took care of every detail making us feel that even though the papers had been signed he would always be available if needed. More

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Great experience Very friendly and knowledgable staff. Easy to work with and a very quick process.bi would highly recomend them to my friends and family. Thank you. Very friendly and knowledgable staff. Easy to work with and a very quick process.bi would highly recomend them to my friends and family. Thank you. More

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Excellent all around This was our first time to buy a BMW and the first time to deal with The BMW Store. Although we had purchased two Mini Coopers from next door at the M This was our first time to buy a BMW and the first time to deal with The BMW Store. Although we had purchased two Mini Coopers from next door at the Mini Store. I've been interested in the M240i x since it was introduced and was familiar with reviews of the car. But Dean Stathes was very knowledgeable about this model which made the whole process move along. I was thinking of an Audi S3 or A5, but after driving one the used M240s at the dealers I knew that was the one. Dean made the ordering process an easy one. After the car arrived, Dean, Ric Koresky, and Susan Ward all contributed to introducing the car and explaining many of the car's main features. There as a bag of "goodies" that Rick provided....very nice items, no junk. Susan went over much of the complex electronics with me. It's been a great experience all round. More

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Excellent Professional Service Dean Stathes is the most knowledgeable and professional salesman I have ever worked with when buying a car. Dean helped me build my car customized to Dean Stathes is the most knowledgeable and professional salesman I have ever worked with when buying a car. Dean helped me build my car customized to what features were important to me. The end result was my best BMW ever. Susan Ward really knows her stuff when explaining all the high tech features and is happy to help any time. Ric Koresky made a special effort to thank me for my purchase and seemed genuinely grateful for my loyalty to the BMW Store and did not forget my face after the sale. I love BMWs and stop by frequently to see new cars and features and are always welcomed by the entire BWW Store crew. Best Dealership!! More

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True Professional! I emailed my Build Code to 4 dealerships and ask for an initial quote. Dean replied quickly with a professional tone and competitive pricing. We work I emailed my Build Code to 4 dealerships and ask for an initial quote. Dean replied quickly with a professional tone and competitive pricing. We worked out details via email so when I stopped in to order the process was quick and seamless. In person, I found Dean friendly and enjoyable to chat with. The delivery process at The BMW Store was the best I’ve ever experienced. It was thorough yet not too time consuming and no annoying high pressure finance manager at the end. Well Done BMW Store! More

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Easiest car buying experience ever I drove over 300 miles from Nashville to The BMW Store to get my M3 and after the experience I’d drive double that to work with Dean and the crew agai I drove over 300 miles from Nashville to The BMW Store to get my M3 and after the experience I’d drive double that to work with Dean and the crew again. Literally two emails and a phone call was all that was needed to get my dream car. On top of that I drove up that same day to get my car and the team had it waiting on me in pristine condition. Within an hour I was through finance , set up in the car by Susan, and out enjoying my M3. BMW is lucky to have a dealership and associates like Dean and Susan in their organization. The BMW store has earned a customer for life. More

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Great Experience I had a great experience all around when I turned in my vehicle and started as lease on another. The people and service were great. I had a great experience all around when I turned in my vehicle and started as lease on another. The people and service were great. More

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Excellent experience. Dean, Ric, and Susan made our short time at The BMW Store very enjoyable. Sales staff was very helpful and friendly with the purchase of my new car. Dean, Ric, and Susan made our short time at The BMW Store very enjoyable. Sales staff was very helpful and friendly with the purchase of my new car. More

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Top Notch Service / Exceptional Experience Awesome overall experience from initial inquiry through to delivery. This was my 3rd purchase from the BMW store, and their sales process continues t Awesome overall experience from initial inquiry through to delivery. This was my 3rd purchase from the BMW store, and their sales process continues to exceed my expectations. Dean and Ric were great to work with - knowledgeable, friendly, responsive & accommodating. Dean was on top of things at several points in the process, having preparations made before I even asked (and I'll be the first to admit I'm a very particular customer). Susan was very helpful with technology tips at delivery. I know from previous experience that the service side of this transaction will also be great, as they have gone above & beyond to accommodate my service needs on multiple occasions. I'm very happy with The BMW Store all around - great to work with! More

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Excellent, efficient service Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had wo Having owned several BMWs, I was pretty certain that I knew what I wanted. I also had very limited time to spend on shopping for a new car. I had worked with Dean Stathes at The BMW Store in the past, and so I reached out to him, asking him to find a couple of cars that I could review on-line before coming in. Not only did Dean find what I said I wanted, he found a car that I liked even more. The experience at the dealership was quick, and I got a good deal on a fabulous 340xi. Dean was knowledgeable and easy to work with. Then, Susan Ward was extremely helpful in demonstrating the new technology in the car. I would definitely recommend The BMW Store -- great product, great service. More

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