Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns | Page 79

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
802 Reviews
4.8

802 Reviews

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802 Reviews of Deborah Johns

January 22, 2023

Dealership Rating
Employee Rating

Friendly and fast service, I would highly recommend Kia to anyone needing any kind of services. More

by tonyanorris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Jan 24, 2023

Lawton Kia responded

Thank you for the kind review, Tonyanorris04! We work very hard at Lawton Kia to ensure a positive experience for our customers. We appreciate your recommendation, and look forward to working with you again in the future!

January 22, 2023

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Employee Rating

It was good experience and no problem with customer service explained everything what needed to be done More

by brianjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you for the great review, BrianJoel!

January 22, 2023

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Amazing customer service and polite staff. Timely work with updates throughout the service. I will be using them again. More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tayveon McGee

Jan 24, 2023

Lawton Kia responded

We look forward to your next visit, David. Thanks for trusting Lawton Kia with your vehicle needs!

January 22, 2023

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I have never been disappointed in the service at Lawton Kia. They have been at the top of their game since I bought my car 7 years ago. Great work! More

by EJA_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you, Eja! We look forward to your next visit.

January 22, 2023

Dealership Rating
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Did service after I told them not to. Still had to pay for services. Not cool More

by Avianced03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2023

Lawton Kia responded

Hello, Avianced03. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 215-6330. Thank you.

January 21, 2023

Dealership Rating
Employee Rating

We got our car from here and have free oil changes. .. thats great and all but when they come and tell me its "recommended" i pay for an alignment ($140) and a battery service($30) for a car i got maybe More

by krystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero

Jan 30, 2023

Lawton Kia responded

Hello, Krystal. Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

January 21, 2023

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They were very nice and helpfull. They were very Notable. A great place to do business. More

by earlbroyles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The service department

Jan 27, 2023

Lawton Kia responded

We appreciate your kind words, Earl. Thank you for trusting Lawton Kia with your vehicle needs. Have a wonderful weekend!

January 18, 2023

Dealership Rating
Employee Rating

Everyone there is professional and polite. They take their time to explain things. Deborah is always great to work with. More

by kjwest019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Barbara Lavendusky, Frank Seitz

Jan 20, 2023

Lawton Kia responded

We appreciate your kind words and will share it with Deborah! Thank you for trusting Lawton Kia with your vehicle needs. Let us know if we can be of further assistance.

January 17, 2023

Dealership Rating
Employee Rating

Easy to work with . It was a simple process to make an appointment for what I needed. More

by lilfrosty357
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 18, 2023

Lawton Kia responded

Thank you! We look forward to your next visit.

January 16, 2023

Dealership Rating
Employee Rating

$20 car wash was a little weak on results. Inside wind shield was more smeared than clean and the tires looked like parts were missed. More

by ojbrandt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Lavendusky

Jan 18, 2023

Lawton Kia responded

Thank you for taking a moment to share your feedback, OJ. We apologize if we missed the mark during your experience. Let us know if we can be of further assistance.

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