Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns | Page 79

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
805 Reviews
4.8

805 Reviews

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805 Reviews of Deborah Johns

January 23, 2023

Dealership Rating
Employee Rating

The Lawton KIA Dealership treated us with the utmost care. I can not thank them enough for their caring spirit and attention to detail. I will always use their services! More

by martello69us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Colton Thomas, Arion Brown, Waylan Hubbard , Reginald Ervin, Johnathan Ibarra, Tayveon McGee

Jan 24, 2023

Lawton Kia responded

Thank you for taking a moment to share your experience, Martello69us. Let us know if we can be of further assistance.

January 23, 2023

Dealership Rating
Employee Rating

Service was quick and the problem resolved in minutes. Well done Lawton KIA. Great job. More

by ginghamgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Jan 24, 2023

Lawton Kia responded

Thank you, Ginghamgal. We look forward to your next visit.

January 22, 2023

Dealership Rating
Employee Rating

Always friendly, helpful, knowledgeable, and personable. I’m treated with respect. Staff wants to make sure I’m happy with their work. And I am. More

by lmgswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Hi lmgswain, the team greatly appreciates the 5-stars. Thank you for your time!

January 22, 2023

Dealership Rating
Employee Rating

Friendly and fast service, I would highly recommend Kia to anyone needing any kind of services. More

by tonyanorris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Jan 24, 2023

Lawton Kia responded

Thank you for the kind review, Tonyanorris04! We work very hard at Lawton Kia to ensure a positive experience for our customers. We appreciate your recommendation, and look forward to working with you again in the future!

January 22, 2023

Dealership Rating
Employee Rating

It was good experience and no problem with customer service explained everything what needed to be done More

by brianjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you for the great review, BrianJoel!

January 22, 2023

Dealership Rating
Employee Rating

Amazing customer service and polite staff. Timely work with updates throughout the service. I will be using them again. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayveon McGee

Jan 24, 2023

Lawton Kia responded

We look forward to your next visit, David. Thanks for trusting Lawton Kia with your vehicle needs!

January 22, 2023

Dealership Rating
Employee Rating

I have never been disappointed in the service at Lawton Kia. They have been at the top of their game since I bought my car 7 years ago. Great work! More

by EJA_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you, Eja! We look forward to your next visit.

January 22, 2023

Dealership Rating
Employee Rating

Did service after I told them not to. Still had to pay for services. Not cool More

by Avianced03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2023

Lawton Kia responded

Hello, Avianced03. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 215-6330. Thank you.

January 21, 2023

Dealership Rating
Employee Rating

We got our car from here and have free oil changes. .. thats great and all but when they come and tell me its "recommended" i pay for an alignment ($140) and a battery service($30) for a car i got maybe More

by krystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero

Jan 30, 2023

Lawton Kia responded

Hello, Krystal. Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

January 21, 2023

Dealership Rating
Employee Rating

They were very nice and helpfull. They were very Notable. A great place to do business. More

by earlbroyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The service department

Jan 27, 2023

Lawton Kia responded

We appreciate your kind words, Earl. Thank you for trusting Lawton Kia with your vehicle needs. Have a wonderful weekend!

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