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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 9

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
344 Reviews
4.8

344 Reviews

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344 Reviews of Deborah Johns

November 23, 2023

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Employee Rating

Flawless process and efficiency in the whole process. Nice and professional from everyone in the building. More

by dotboone01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Amanda Luttrell

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Nov 27, 2023

Lawton Kia responded

Thanks for you for trusting Lawton Kia with your vehicle needs, dotboone01! Flawless processes and professionalism are what we strive for. We're delighted to have provided a nice experience for you. If there's anything else we can do, please feel free to reach out.

November 23, 2023

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She is always there to greet me when I bring my car in for service. She keeps me informed throughout and I appreciate that. More

by LIZRICHARDSON70
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Recommend Dealer
Yes
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Nov 27, 2023

Lawton Kia responded

Thank you for sharing your experience, Liz! We're glad to hear our service team keeps you informed and makes you feel welcomed. If there's anything else we can assist you with, please don't hesitate to reach out.

November 22, 2023

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Employee Rating

Deb was very professional and very courteous. The waiting area is very comfortable and was very pleasant place to wait. More

by johnwindham0
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Yes
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Nov 27, 2023

Lawton Kia responded

Thanks for the feedbac, John! We're glad Deb provided a professional and courteous experience. We strive to make our waiting area as comfortable as possible for our valued customers. If there's anything else we can do for you, feel free to let us know!

November 22, 2023

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Deborah is very hard working and keeps constant communication. Through out my claim and warranty process she has been very helpful More

by lashanda_samano
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Recommend Dealer
Yes
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Nov 27, 2023

Lawton Kia responded

Thanks for the feedback, Lashanda! Deborah is indeed fantastic at what she does—we're thrilled she made your claim and warranty process smooth. If there's anything else we can assist you with, feel free to reach out!

November 22, 2023

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Deborah was very nice, professional and helpful. She was a pleasure to work with to get our Sportage fixed. The dealership waiting area was clean and comfortable. The people in the sales area More

by erniedot
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Recommend Dealer
Yes
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Nov 27, 2023

Lawton Kia responded

Thank you for sharing your experience, Erniedot! We're thrilled to hear that Deborah provided exceptional service during your Sportage fix. Your feedback about the sales area is invaluable—we'll address this to ensure a more welcoming atmosphere for all our customers. If there's anything else we can do for you, please don't hesitate to reach out.

November 22, 2023

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Awesome customer service. . great attention to detail. Also they helped me with getting the documents I needed More

by Mrfacen1978
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 27, 2023

Lawton Kia responded

Thanks for the shoutout, Mrfacen1978! Providing top-notch service and attention to detail is what we're all about. Glad we could assist you with the necessary documents. If there's anything else we can do, just let us know!

November 22, 2023

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Everyone was very helpful and polite. Alan went out his way to explain everything in detail as well as give me a total price after before and after taxes which made my experience great More

by er.brown13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Miguel Olivero, Amanda Luttrell

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Nov 27, 2023

Lawton Kia responded

Hi er.brown13. We're glad to hear that Alan and our Lawton Kia team could make your experience a great one! Clear communication and transparency are priorities for us. If you need anything else or have further questions, feel free to reach out.

November 18, 2023

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We had a great experience with the people from the maintenance team. We will definitely go back again. More

by MKKUNTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 20, 2023

Lawton Kia responded

Thanks for sharing your positive experience with our maintenance team, MKKUNTZ0! We're delighted to hear it was a great visit. We'll be here when you're ready to come back, and we look forward to assisting you again. If there's anything specific you need next time, don't hesitate to let us know

November 17, 2023

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They stayed late so I could get my car I can’t tell you how much I appreciate that. More

by Matthew
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 17, 2023

Lawton Kia responded

Matthew, that's fantastic to hear! Our dedication to ensuring you got your car speaks volumes about our commitment to excellent service. We appreciate your business and look forward to your next visit!

November 17, 2023

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Employee Rating

They took great care of my car in a timely and professional manner. I would definitely come back More

by supachikk6811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

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Nov 17, 2023

Lawton Kia responded

Supachikk6811, that's awesome to hear! We strive to provide exceptional customer service and are pleased to hear you received just that. Thank you for trusting Lawton Kia with your vehicle needs. We look forward to seeing you again!

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