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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 10

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
340 Reviews
4.8

340 Reviews

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340 Reviews of Deborah Johns

November 16, 2023

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Employee Rating

Friendly and honest service department. Have been treated well every visit. Have not been pressured into unneeded services. More

by Gathermichelle1
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Recommend Dealer
Yes
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Nov 17, 2023

Lawton Kia responded

Hello Gathermichelle. That's wonderful to hear! A friendly and honest service is what we aim for at Lawton Kia, and it's great to know you've consistently experienced just that. Your trust means a lot to us—thank you for your ongoing support!

November 16, 2023

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I was really grateful for the service and help from the service department here. Everyone was really nice and communication easy. My car was in and out quick. Thank you guys. More

by tiara_r_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 17, 2023

Lawton Kia responded

Hi Tiara! Fantastic to hear about your positive experience! It's great when excellent service meets seamless communication. Your satisfaction means a lot—thank you for choosing Lawton Kia!

November 15, 2023

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Lawton Kia has done just about everything that needs done to my car in a timely manner. More

by brianwilhite1
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Yes
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Nov 16, 2023

Lawton Kia responded

Brian, thank you for trusting Lawton Kia with your vehicle needs. We are pleased to hear that our team continues to keep your vehicle in tip top shape. We appreciate your business and look forward to our next chance to serve you.

November 15, 2023

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Got there early. Got my oil changed. Got out in time to make my other appointment. More

by wes
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Nov 16, 2023

Lawton Kia responded

That's awesome, Wes! Efficiency at its finest. Nothing beats getting things done smoothly and still making it on time for the next thing. Cheers to a hassle-free oil change and nailing your schedule! Let us know if we can be of further assistance.

November 10, 2023

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Was quick to get my car completed and returned to me. I would definitely recommend him to someone else More

by cainnaszun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Amanda Luttrell

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Nov 14, 2023

Lawton Kia responded

That's fantastic, Cainnaszun1! Speedy service is a real plus. Your recommendation means the world to us. Thanks for sharing your positive experience! We look forward to our next chance to serve you.

November 09, 2023

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Amanda and the rest of the service team took amazing care of my vehicle! Recommend them to all! More

by TODD.M.BROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 09, 2023

Lawton Kia responded

Thank you for your kind words, Todd! We're delighted to hear that Amanda and our service team provided amazing care for your vehicle. Your recommendation is greatly appreciated. If you ever need further assistance or have more automotive needs, feel free to reach out. We look forward to serving you again in the future!

November 08, 2023

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Deborah does a great job taking care of my service appointments for my 2020 Kia forte! She is so intelligent and so very friendly! I love bringing my car to Deborah at Lawton Kia! Thank you! More

by moparlady1
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Yes
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Nov 08, 2023

Lawton Kia responded

Thank you, Moparlady1! We truly appreciate your kind words about Deborah and the outstanding service you received at Lawton Kia. We're here to provide top-notch service, and we're thrilled to have you as a satisfied customer. See you at your next appointment!

November 07, 2023

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Effective communication between employees and customers. Never left unimpressed with the work ethic and environment. More

by David
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Nov 08, 2023

Lawton Kia responded

Thank you, David! We greatly appreciate your kind words regarding our effective communication and work ethic. We take pride in providing a positive environment and top-notch service for our customers. Your satisfaction is our priority, and we're here to serve you whenever you need us.

November 03, 2023

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It would be nice if they maintained a usable comfort bar (coffee, etc.) in the customer waiting area. Coffee has been empty or near empty every time I come in. Service is good. No pressure sales, and great More

by glee0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Miguel Olivero, Amanda Luttrell

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Nov 07, 2023

Lawton Kia responded

Thank you for your valuable feedback, glee0001! We appreciate your kind words about our service and our approach to sales. We apologize for any inconvenience with the coffee area and appreciate your suggestion. We'll work on maintaining a better experience in our customer waiting area. If you have any further comments or need assistance, please don't hesitate to let us know. Your feedback helps us improve.

November 01, 2023

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Employee Rating

They were professional and took care of my car and having it serviced and have my car running like nee More

by P52BINION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Helpful
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Nov 03, 2023

Lawton Kia responded

Hi P52Binion. We're pleased to hear that you found our service professional and that we could take care of your car, getting it running like new. Your satisfaction and positive feedback are important to us. If you have any more automotive needs in the future or questions, please don't hesitate to reach out. We're here to assist you.

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