Dealership Experience
11 yrs, 10 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
353 Reviews
Write a Review353 Reviews of Declan Cohen
October 13, 2023
Wonderful group of people always have the customer needs as a first priority they run the business as all auto business need to be run as a first priority they run the business as all auto business need to be run More
Other Employees Tagged: Chris Otto, Ian Maher, Bill McLean
October 08, 2023
The buying process was as simple as simple gets. They had what we wanted and sold it to us for a fair price. Would buy from the again. They had what we wanted and sold it to us for a fair price. Would buy from the again. More
Other Employees Tagged: Ian Maher, Sean MacWhinnie
October 06, 2023
I would recommend dealer to friends & family & look forward to purchasing another vehicle in the future The man that delivered car to me was also very nice & extremely professional. forward to purchasing another vehicle in the future The man that delivered car to me was also very nice & extremely professional. More
Other Employees Tagged: Ian Maher, Michael Caccese
October 06, 2023
This is a top team and really known GM Cadillac. I have had responsive care in the past and I am sure it will continue. I have had responsive care in the past and I am sure it will continue. More
Other Employees Tagged: Ian Maher, Steve LeMon , Jared helped immensely and Jim was efficient
October 04, 2023
Thank you for all the help especially Bill for all the help at the RMV. help at the RMV. More
Other Employees Tagged: Ian Maher, Michael Caccese
September 29, 2023
I felt they were honest and genuine in their selling approach. I brought the vehicle back( no fault of Otto) due to clogged vent and they fixed it in 2 hours and I had an Otto employee bring me back to approach. I brought the vehicle back( no fault of Otto) due to clogged vent and they fixed it in 2 hours and I had an Otto employee bring me back to work and pick me up when the vehicle was ready. They were very user friendly! More
Other Employees Tagged: Ian Maher, Michael Caccese
September 28, 2023
Very helpful and courteous. The process was smooth and efficient. Very satisfied with everyone including the receptionist. The process was smooth and efficient. Very satisfied with everyone including the receptionist. More
Other Employees Tagged: Ian Maher, Dan Zukowski
September 27, 2023
Excellent customer service. I would have no problem recommending your dealership to anyone working for Cadillac I would have no problem recommending your dealership to anyone working for Cadillac More
Other Employees Tagged: Michael Caccese
September 18, 2023
When unexpectedly faced with getting a new car fast, I searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my search and once again in the wee hours of the morn’, I opened up Otto Cadillac’s website and perused their inventory. I quickly found two vehicles I wished to test drive and filled out the online contact form. Quicker than I expected, I received a reply and was in the dealership a few hours later. I was greeted enthusiastically by two people upon entering (one was being trained) and was quickly paired with a salesman. In the mere timeframe of an hour and a half, I had two test drives on the SUV’s I had originally chosen, and was back to work knowing I would be picking up my new car in two days (they offered one day but I chose two). My salesman, finance manager and receptionists greeters were beyond helpful, friendly and accommodating. As a middle-aged (yikes, I don’t like saying that) yet young lady, I found this car buying experience the best to date and will most definitely recommend Otto Cadillac as a great place to find, purchase and service (upon getting my vehicle, I noticed one thing that needed servicing. I was accommodated very quickly and had my car back the same day at no extra cost to me.) a vehicle. Thank you to all at Otto Cadillac who made this SUV all mine! More
Other Employees Tagged: Michael Caccese, Bill McLean, Roger Prentiss, Amber Young , Dawn Crossley, The gentleman who went over all of the cars features, five stars

