Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 33

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
5.0
368 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

12 yrs, 3 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

5.0

368 Reviews

Write a Review

368 Reviews of Declan Cohen

October 16, 2019

Dealership Rating
Employee Rating

It was quick We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the d More

by cjsck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Jeff with roadside assistance

October 14, 2019

Dealership Rating
Employee Rating

Excellent! Everyone was more than helpful at the dealership! Best dealership experience I’ve ever been apart of! Even the service department was wonderful and go More

by ANTHONY.CHANDLER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

Dealership Rating
Employee Rating

Exceptional Service! Exceptional service on my car and I get walked to my car with an umbrella Su I can stay out of the rain! Doesn’t get any better. More

by HDEROCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 03, 2019

Dealership Rating
Employee Rating

Oil change was fast and efficient Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U More

by paulette.camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher, Michael Caccese, Steve LeMon, Bill McLean , Allison Anaya, Donald Bisesti, John White

October 02, 2019

Dealership Rating
Employee Rating

Good service Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experie More

by ODWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean

September 09, 2019

Dealership Rating
Employee Rating

Great Buying Experience!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! More

by PARKER0065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

September 07, 2019

Dealership Rating
Employee Rating

Easy, stress free The deal was handled over the phone. When I arrived to pick up the vehicle all paperwork was ready to be signed. After sale was complete, salesman w More

by J.GOMBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher

Sep 13, 2019

Otto Cadillac responded

Mr Gombach, I wanted to send a quick note thanking you for your business. I am glad to hear all went well with your purchase and your experience with the staff at dealership was positive. If I can ever be of any assistance please do not hesitate to contact me. Regards, Chris Otto

August 29, 2019

Dealership Rating
Employee Rating

Very Knowledgeable Decan & Ian were very helpful. They were very knowledgeable and helpful in answering our questions. Decan would have laughed today when I hit the wr More

by ELM91138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

August 29, 2019

Dealership Rating
Employee Rating

easy. pleasant friendly service. no pressure. Good review of options. Test drive was comfortable. Customer attention and service seems to be a priority so it was an More

by DSTACK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

August 26, 2019

Dealership Rating
Employee Rating

2019 XT-5 Shelby was very professional and friendly at reception. Steve and Declan were also very helpful and friendly....I appreciate the time they took to m More

by BRAGUCCI33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

...
33
...