Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 7

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
353 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

353 Reviews

Write a Review

353 Reviews of Declan Cohen

November 06, 2024

Dealership Rating
Employee Rating

Thank you Declan and Ryan, I got a great deal on my new XT6. Declan took the time to found the XT6 I was looking for. Thank you. More

by frtz08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher, Bill McLean , Ryan Bussinger

October 19, 2024

Dealership Rating
Employee Rating

Very happy with the service we received from every facet. In the short time we have had the SUV, LOVE it. Just have to get use to where everything is located. LOL More

by lcombs6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher , Ryan Bussinger (Finance)

September 15, 2024

Dealership Rating
Employee Rating

Declan was great to work with! No pressure, very accommodating and easy to communicate with. I highly recommend going to Otto. More

by ginaralston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Very comfortable atmosphere, professional sales people people. Very knowledgeable and accommodating dealing with the Cadillac brand as well as others. Very pleasant and professional group. More

by farleyanthony451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

September 11, 2024

Dealership Rating
Employee Rating

Working with Steven LeMon was fabulous - the process was smooth, clear and easy. I couldn’t be more thrilled about my experience. More

by bklemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

September 07, 2024

Dealership Rating
Employee Rating

F a n t a s t I c. V e r y H a p p y More

by john.w.swedish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

August 18, 2024

Dealership Rating
Employee Rating

They did an average job, they did not go out of their way to make it an awesome experience More

by clohne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese

Aug 19, 2024

Otto Cadillac responded

Carol, I am sorry to hear that you had a less than satisfying experience while working with our sales team. Otto Cadillac has been in business for over 40 years and we always strive to provide world class customer service to each and every customer. It sounds like this time we missed the mark. I would like to discuss your sales experience with you to see where we could improve and what we could have done to make your review 5 stars instead of 3. My contact information is below. I look forward to hearing from you. and we sincerely appreciate your business. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

August 05, 2024

Dealership Rating
Employee Rating

Exceptional experience. Declan was so knowledgeable, responsive, and helpful. He quickly helped me find and get the exact car that I wanted. He helped me through some spe More

by David T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 04, 2024

Dealership Rating
Employee Rating

Efficient accommodating clean friendly,lot is a little cramped. dealership does a good job keeping customers comfortable. More

by randycrapser74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

August 03, 2024

Dealership Rating
Employee Rating

Well organized. Intentions to satisfy Customer All the time. Communication is a priority 24/7/365. More

by jbwoncar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

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