Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 8

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
353 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

353 Reviews

Write a Review

353 Reviews of Declan Cohen

June 23, 2024

Dealership Rating
Employee Rating

Great people and excellent care but went to have something fixed and left with them stating it was fixed and was not. Also not happy that I have to have things fixed already when a brand new car. More

by kristine.wanmer
Finance Experience
Recommend Dealer
Yes
Jun 26, 2024

Otto Cadillac responded

Kristine, I am very sorry to hear about the issues you ran into with your vehicle and with our service department. Otto Cadillac has been in business for over 40 years and customer satisfaction has always been paramount. It appears that we fell short of that this time. I would like to apologize on behalf of our entire staff. Please contact me directly if you have any issues getting your repairs completed. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

June 19, 2024

Dealership Rating
Employee Rating

We had a great experience from beginning to end. Everyone was very accommodating, kind and thoroughly explained all steps of the process. More

by laurenleljedal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Sean MacWhinnie , Brett

June 19, 2024

Dealership Rating
Employee Rating

They were very punctual with getting me approved and also helpful with coordinating everything. They were all so very friendly More

by lataunyaice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

Gave me $4000 more than what other dealers in the area offered me for my trade in. Had me in & out in 40 minutes! Thank you Otto Cadillac! More

by codyhenthorn56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

June 11, 2024

Dealership Rating
Employee Rating

Great right from the minute we walked in. From our test drive to purchase Steve and Declan were awesome to work with and Ian definitely knows his Cadillac! More

by nmiddleton721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

June 08, 2024

Dealership Rating
Employee Rating

My experience with your dealership was very good. They took their time and explained everything. Everyone was very courteous. More

by Ramj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Dan Zukowski

June 06, 2024

Dealership Rating
Employee Rating

All staff were very good. They took their time and explained everything . Everyone was very courteous . Would recommend this facility to friends and family. Love my car!!👏👏� More

by gaevers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

June 05, 2024

Dealership Rating
Employee Rating

They was no pressure to buy a car. They were helpful and accommodating. The entire sales process was great. More

by bradleyej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

Steve and the team provided top notch service and I am very happy with my purchase More

by Mikeaskew01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

June 01, 2024

Dealership Rating
Employee Rating

Excellent service, no pressure, except for a 3-4 late delivery love the dealership, salesman was very polite, everything was in order on the day of closing. More

by steve.yatzkanic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

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