Deion Thomas

Deion was extremely helpful when my car broke down on a road trip. If it had to happen anywhere, I’m glad it happened near Five Star Subaru, in Texas. He kept me updated every step of the way and helped ge road trip. If it had to happen anywhere, I’m glad it happened near Five Star Subaru, in Texas. He kept me updated every step of the way and helped get things fixed from me while I was working out of state. More

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Five star Subaru is always welcoming thorough and kind. They honestly have the best customer service that I’ve dealt with in the car industry over the course of 45 years of my driving. They honestly have the best customer service that I’ve dealt with in the car industry over the course of 45 years of my driving. More

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Every experience with this dealership has been outstanding from the time of my purchase to service and most importantly integrity. Absolutely the best dealer experience I have ever had and I have outstanding from the time of my purchase to service and most importantly integrity. Absolutely the best dealer experience I have ever had and I have had many over the years. More

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This was the most pleasant buying experience I have ever had. I was greeted at the door and Justin was very helpful. The test drive was easy and I love my "new to me" Subaru Legacy! had. I was greeted at the door and Justin was very helpful. The test drive was easy and I love my "new to me" Subaru Legacy! More

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Very friendly, very helpful. Deion was very helpful even checked on my extended warranty to see what all it covers. Deion was very helpful even checked on my extended warranty to see what all it covers. More

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This has been the best dealership I've ever dealt with. Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I appreciate they take care of everything just how you ask, and are never pushy with add-ons and the like. Can't recommend this place enough. More

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Everyone was very professional, very helpful, very courteous, and were very interested in making sure we got the answers we needed. courteous, and were very interested in making sure we got the answers we needed. More

by BARNACLEREL Verified Customer Verified Customer

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My whole experience with 5 Star Subaru so far has been great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. Al great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. All of their representatives were extremely friendly, knowledgeable and helpful. I will definitely recommend 5 Star to anyone looking for a good car. More

by MARYB1943 Verified Customer Verified Customer

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We were traveling cross country when a check engine light came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager greeted me and set my expectations. It was a Saturday and their appointment schedule was full. But they would run a diagnostic to check the problem. Depending on the result, they would see what they could do since I needed to drive home to another state. But it could be Monday before they could work on it. He introduced me to a service advisor, Deion Thomas, . Deion was great. He kept me informed on the progress of my vehicle. I was also given a loaner to drive until I could get my vehicle back. The technician working on the vehicle texted me a video of what he was checking on the vehicle and where he found the problem. I was able to pick up my repaired vehicle by the end of that day. I was preparing to alter my trip plans to wait for my vehicle’s service on Monday and was very grateful that they made every effort to return it the same day. More

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Very good experience start to finish with the team. Will recommend to anyone looking for a no pressure sale Will recommend to anyone looking for a no pressure sale More

by FENNJASON7 Verified Customer Verified Customer

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