Denise Bone

I highly recommend the Shottenkirk Ford Dealership for their outstanding service I received. Thank you. their outstanding service I received. Thank you. More

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Yes everybody I dealt with were extremely nice and professional and those three people were Denise bone who is just the sweetest women I've literally ever met, then there was Gabriel who was energeti professional and those three people were Denise bone who is just the sweetest women I've literally ever met, then there was Gabriel who was energetic straight to the point and caught an error about the mileage that had an extra 1 added into it. He's a smart young man that has potential not sure what y'all are paying him but you should pay him more! And the Chris in financing was extremely nice and shot me straight. All three have great personalities and made it easy and comfortable to purchase this vehicle. More

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Peter Arguijo was excellent to work with. He treated me like family and is a God-fearing man. He truly helped me stay within my budget. He takes care of not only me, but my family as well He treated me like family and is a God-fearing man. He truly helped me stay within my budget. He takes care of not only me, but my family as well when it comes to our vehicle needs and truly cares! More

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Based on my experience, I won’t be returning, and I’d strongly recommend you look elsewhere as well. strongly recommend you look elsewhere as well. More

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By far the easiest and most hassle-free truck purchase I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all top-notch. If you’re looking for a straight-shooting, no-nonsense dealership that actually takes care of you, I highly recommend Shottenkirk Ford. Fantastic job all around! More

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Amazing experience in service with Matt Roth after buying my car from Carson Shaw! Will be coming back. my car from Carson Shaw! Will be coming back. More

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This was a very pleasurable experience! Great sales staff and Finance department! We will definitely recommend this dealership! Great sales staff and Finance department! We will definitely recommend this dealership! More

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Great Service Center, keep me informed on all the services and repairs performed in a timely manner. services and repairs performed in a timely manner. More

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This has been the worst experience of my life. I will NEVER come here again and I will spend the rest of my life telling people how horrible this place is. I drove four hours for a car here becaus I will NEVER come here again and I will spend the rest of my life telling people how horrible this place is. I drove four hours for a car here because they refused to do anything over the phone like most dealers will, which that’s fine whatever. I get there and it starts immediately, they had this car deeply marked down and immediately tried to tack on $20,000. $20,000!! So I spent hours arguing with them. Several thousand for a low jack I don’t want, $1,000 document fee, $1,099 listing fee, $1,000 door protection, didn’t apply the $7,000 rebate, on and on and on. And some stuff they just refused to remove because they said it was priced so low. Then don’t price it that low? But you did so to bait someone in and screw them. So we finally come to terms after hours of this back and forth. Then I get to finance. They try to hit me with an 11% rate. I said I have financing for 5.5% so then oh okay well do 5.5%. They say GAP is some percent of the purchase price and that’s state law and tell me it’s going to be $3000. I say absolutely not so then oh okay well we can give it to you for $800. So then how is that state law? After all this I finally get signed, which I should have just left as soon as they put down that first paper with all those mark ups. Now it’s been three months and after multiple calls and texts and voicemails I have yet to get my financial paperwork. So I still don’t have my paperwork and can’t cancel my old service contract to get my money back. Now I think- what if I was some little old lady? Or someone who doesn’t know that they can add on all these costs or give you a high interest rate and someone just believe they are acting in good faith? I get all dealerships pull some shenanigans but this was atrocious. I can’t imagine how many unsuspecting people they’ve been able to just screw. There are so many other places that will treat you better, please for your own sake go somewhere else. PS Denise was very nice and helpful, but that in itself doesn’t negate everything else that has happened. More

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Great customer service and care. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. More

by PAPED56 Verified Customer Verified Customer

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