Denise Rice | Page 41

Jose Rocha was very kind and helpful!!!! My family and I have had bad experiences with the sales department and service department. Jose Rocha is the person I will be requesting from now on !!! have had bad experiences with the sales department and service department. Jose Rocha is the person I will be requesting from now on !!! More

by MIRANDAGEORGE06 Verified Customer Verified Customer

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Great Service, Great Company! I recently brought an older car to have my car battery replaced and had to bring a tow truck in order to bring it into the shop. I was greeted by chee I recently brought an older car to have my car battery replaced and had to bring a tow truck in order to bring it into the shop. I was greeted by cheery, nice and friendly representatives there named Denise Rice and Tracee Olibas. They were very polite, knowledgeable and helpful which made my visit a lot easier. I was nervous and worried because I wasnt sure if we were going to make it on time for our morning appointment but that all changed upon meeting Denise and Tracee. Thank you Manly Honda for making my day! More

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Theo from the service department was very helpful in removing and installing a plate plug to my new car. He expressed concern of no scratching the paint when attempting to remove the part. Denise was removing and installing a plate plug to my new car. He expressed concern of no scratching the paint when attempting to remove the part. Denise was helpful in getting a service person to assist me with my issue. More

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Denise Rice and Ted K. were efficient, safe and friendly! I needed a quick fix to my radio on my Honda Fit and Denise and Ted were professional, personable and efficient! I called yesterday, came in this morn I needed a quick fix to my radio on my Honda Fit and Denise and Ted were professional, personable and efficient! I called yesterday, came in this morning and the problem with my radio was gone! Thank you! Deanna More

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Great experience I was greeted by a happy staff member, Denise Rice within 1 minute of arriving for service. I was then directed inside to meet with Ted to get my ser I was greeted by a happy staff member, Denise Rice within 1 minute of arriving for service. I was then directed inside to meet with Ted to get my service started. All the staff were taking the extra measures for everyone’s safety (re COVID-19). I also came in contact with Mary Beth and Tracee both with smiles under their masks! I could tell by their demeanor and interaction with me. I asked Denise if she could get something out of my car and she happily obliged. Ted advised me my service could take up to 3 hours due to an issue I was having with my key fob and the extra measures they were taking with sanitizing the cars. I decided to wait outside and read. I received a text from Ted about an hour later saying my car would be ready sooner than expected. He also contacted the warranty company and confirmed my key fob was still under warranty (saving me $175 for testing and reprogramming). My car was finished in 1 hour and 45 minutes. I’ve always had great service with Manly Honda And this service was above and beyond. Thank you! More

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Bravo to Denise Rice Denise goes beyond what one might normally encounter to create a smooth check-in experience. Her cheerful greeting and willingness to offer relevant i Denise goes beyond what one might normally encounter to create a smooth check-in experience. Her cheerful greeting and willingness to offer relevant information made me feel exceptionally well cared for; she even goes out of her way to check in while waiting for the service. I observed her doing so with multiple customers. Denise creates ease in what can be a stressful task - my sincere thanks~ More

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Always a Fantastic Experience Jose Rocha always takes care of me, even without an appointment, got me in first thing this morning to fix my tire. He's very knowledgable and explain Jose Rocha always takes care of me, even without an appointment, got me in first thing this morning to fix my tire. He's very knowledgable and explains everything clearly and so anyone can understand. Would definitely recommend Jose and the Manly Honda team. More

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Very clean! Always very friendly and ready to help you out in any situation that you are in! Jennifer is always ready to work with you and works with you for picking out a rental. out in any situation that you are in! Jennifer is always ready to work with you and works with you for picking out a rental. More

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I came in about 30 minutes before they closed and Denise was very helpful. She was kind and answered all of my questions. I'm very content with the service I was given. was very helpful. She was kind and answered all of my questions. I'm very content with the service I was given. More

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Denise Rice, Ron Timms, Jennifer Crouch and Santiago were warm, welcoming, helpful. Another great experience with Manly Honda and Honda products. Thank you very much warm, welcoming, helpful. Another great experience with Manly Honda and Honda products. Thank you very much More

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