Dennis Craig

"Dennis Craig is Awesome!"

- A Lunstra Verified Customer

Courtesy Acura met our expectations throughout the entire process. Dennis fixed all of the problems that we had with the dealership going into the purchase. It was less than a great experience prior to working with Dennis.

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I shopped around online a TON! One of the top three Hondas I narrowed down my search to was was at Courtesy Acura (it was a 2009 CR-V). I was blown away at the great condition the car was in, the thorough system checks the mechanics did, new breaks and new tires, and the honesty and friendliness I got from the sales associate. I decided it wasn’t worth looking any further, so I bought and drove the car home the same day. This dealership has earned my trust and respect! Even though they are an hour and a half away from where I live, I would recommend this business to my friends and family. This may very well be the first place I’ll look upon my next car purchase. These are good business people. Dennis helped me though this whole process. I’ll ask for him the next time I come, however I got the feeling any of the associates there would’ve been excellent to work with.

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"Easy car buying experience "

- lalytle Verified Customer

Dennis made our experience easy and we really appreciate him. He is completely knowledgeable in all aspects and if he doesn’t know the answer he will find out.

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Service is excellent every time I call. No matter who answers, they are always willing to address your concerns. I will always recommend this dealership for service and new purchases.

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"Service great, associates are helpful and friendly"

- PATRICIALAURA Verified Customer

Kayla was very helpful. We were quite shocked by the cost to replace a bulb. Employees dealt with our issue professionally and our car is working again.

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"Routine Maintenance"

- STEVE W Verified Customer

It was time an oil change and routine maintenance on our 2015 RDX. During the service it was noted that the rear brakes were wearing thin and should be replaced. After discussing this with our service advisor, Kayla, the work was completed quickly and efficiently. After years of buying and servicing our vehicles at Courtesy, we know many of the staff and are always warmly greeted. It is a pleasure to work with such professionals and know they are looking out for our interests.

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"Chris Johnson review of car service handling 2.2.19"

- CLJOHN2 Verified Customer

I dealt with Alec in Courtesy Acura Servicing. He was great! Met me at the door, confirmed what I wanted done and verified with records there what was also due - and he and I agreed to the servicing to be done and the price. He texted me when the work was done and had my car ready and waiting to drive off. He also replaced batteries in my key fob at his expense - which I very much appreciated! Felt like I was a valued customer.

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"Awesome Service Department "

- CRAZYGURLJENN Verified Customer

Conner is always a pleasure to work with when i have to bring a vehicle in for maintenance or any issues. He is courteous and professional and is always willing to go the extra mile!

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"Routine Maintenance"

- jacqueline.Bower Verified Customer

I appreciated Dennis reaching out to me to tell me my new RDX 6 month maintenance was due. Working with Courtsey Acura service department is a breeze. I am always informed about the status and any request for information is quickly answered!

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"Michelle not doing her job"

- MARYGRIEK Verified Customer

Although I was assigned to Michelle, I never spoke to Michelle. I stood near her desk for 15 minutes to check in yet she ignored me and continued chatting. Finally Conner step over and asked if I had been helped. When I said no, he took the time to check me in. After approximately 1 hour 45 minutes I say my car was ready and I wanted to be checked out and pay for the service. I waited 15 minutes and Michelle was not around. Finally she was at her desk. She checked in a new customer and I was left waiting again. No one came to tell me my car was ready and finally I asked Dennis Craig (who just happened to be there) if someone could check me out so I could leave. He asked Alec if he had the time and Alec said yes did a great job. I spent 2 1/2 hours there and even though I was assigned to MIchelle, other people (Conner, Alec and Dennis) did her job. She never spoke to me. Not very happy with the service of Michelle. Conner, Alex and Dennis were great. Later on the day of my service I called the service manager, Randy Bennet, and let him know Michelle was not doing her job....other employees did her job. Mary Griek

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