Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 27

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
297 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 5 mos

Industry Experience

29 yrs, 2 mos

Languages Spoken

English English

German German

Employee Video

5.0

297 Reviews

Write a Review

297 Reviews of Dennis Epps

December 13, 2018

Dealership Rating
Employee Rating

Customer service Great customer service including my lady in finance.. it was a pleasure. Am glad am still part of the Mercedes family.. Thank you.. so much More

by Application1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

Mercedes-Benz of Owings Mills responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Owings Mills! We hope to be of service to you again in the future.

December 02, 2018

Dealership Rating
Employee Rating

Terrific experience Found the car I wanted on line and drove four hours to the dealership to make the trade. Dennis Epps made it happen without a hitch. He is a top tier More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2018

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle, David! We are very happy we could provide you with a positive experience! Please let us know if we can help with anything additional. Safe travels!

November 24, 2018

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Employee Rating

I really Appreciated Brooks customer service I had the Best Experienced with Brooke and Buying my car, She is Really the Best,,, She will have a Customer in Me for A Lifetime, Thanks So Much More

by Jarrice H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Robb Banks, Jason Sponseller, Reza Ghane , Rodney Berry, Michael Boesenberg, Brett Fader, Tom Lopez, Brooke Richardson

Nov 27, 2018

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2018

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Employee Rating

knowledgeable, patient and curtious service Dennis Epps took the time an effort to configure mobile application to operate remote starter and navigation on my SUV when others' at dealership were More

by Angelina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

Mercedes-Benz of Owings Mills responded

We are pleased to hear Dennis took great care of you! Thanks again for the recommendation, and have an amazing day!

October 31, 2018

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Employee Rating

New car purchase I had very good experience with Mr. Epps .I was very comfortable with the purchase . Anybody need to buy a Mercedes i will highly recommend him. I wi More

by gamith54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks

Nov 02, 2018

Mercedes-Benz of Owings Mills responded

Congratulations on your new car! Your recommendation means so much to us and we're so happy to have earned it. Please reach out to us if there is anything else we can do for you! We hope you have a great day!

October 30, 2018

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Employee Rating

It’s a Wonderful Dealership. And a great salesman As soon as I met Dennis I right away felt at home. He was a true pleasure to deal with him. I never felt any pressure what so ever. Even though I boug More

by TommyO
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell

Nov 02, 2018

Mercedes-Benz of Owings Mills responded

Tommy, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Nov 06, 2018

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to let us know how we did! We appreciate your business and look forward to seeing you again on your next visit!

October 24, 2018

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Employee Rating

E400 Cabriolet Purchase This is the second E Class I’ve purchased from Mercedes Benz of Owings Mills. I’ve been very pleased with the sales and service experience at the deal More

by BBarbe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle

Oct 30, 2018

Mercedes-Benz of Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

October 23, 2018

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Employee Rating

Dennis Epps is the man Dennis helped with picking out the perfect car for my wife and worked with us on a first time lease. I would highly recommend him and the dealership. More

by jpenoyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Mercedes-Benz of Owings Mills responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Dennis. Safe travels!

September 04, 2018

Dealership Rating
Employee Rating

Exceptional Customer Service Mr. Epps greeting was a warm welcoming to the dealership. This young man was very knowledgeable about the vehicles on the lot. No matter how many ques More

by Stubberfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2018

Mercedes-Benz of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2018

Dealership Rating
Employee Rating

Assiduous and and updates customer timely. Dennis helped build the car making helpful suggestions during the year-long process. He kept me abreast of changes made to the model up to the last m More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Henry, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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