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Dennis Golden
Dennis Golden at Pacifico Hyundai
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Dennis Golden | Page 6

Assistant Service Manager

Pacifico Hyundai

6715 Essington Avenue
Philadelphia, PA 19153

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4.8
144 Reviews

Dealership Experience

24 yrs, 8 mos

4.8

144 Reviews

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144 Reviews of Dennis Golden

August 13, 2021

Dealership Rating
Employee Rating

The customer service is bad. Amanda and Denise have bad customer service. The car is running better now. I rate 4 star because of customer service. More

by zekarias.kidane1198
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horebe, Robert Lacy, Amanda White

Helpful 1
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Aug 17, 2021

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

July 29, 2021

Dealership Rating
Employee Rating

Jorge the service rep was very good.I dropped my car of at 9am. Car was not ready until 4pm. Service Department was very busy More

by jjdoc3233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Arthur Hawkins

Helpful
Report | Print
Jul 30, 2021

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 29, 2021

Dealership Rating
Employee Rating

Wonderful service all around, never had a problem employees are always nice whenever I have a problem keeping my appointment they always understand and I have no problem changing it I will always go More

by Lailonnie46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda White

Helpful
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Jul 30, 2021

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2021

Dealership Rating
Employee Rating

Great service and nice friendly staff.Hats off to Dennis great job.Thank you ..I would recommend Pacifico to friends and family.Thanks again.Good by More

by brdoctorplay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jul 27, 2021

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 27, 2021

Dealership Rating
Employee Rating

My time in waiting room for my service to be complete was excellent More

by jbunnion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jun 28, 2021

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 16, 2021

Dealership Rating
Employee Rating

The service at this dealership is excellent. My service advisor, Dennis, is always helpful in keeping me informed of my cars progress. My time at the dealership is minimal because I have to wait for my car More

by Mommakate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Arthur Hawkins

Helpful
Report | Print
Jun 17, 2021

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 03, 2021

Dealership Rating
Employee Rating

SALES TEAM IS GREAT BUT SERVICE IS HARD TO MAKE APPOINTMENTS, SPOKE SPOKE TO TOM FLYNN ON TWO OCCASIONS A YEAR APART BUT NO HELP More

by catman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Maria Pacifico, Tom Flynn, Chris Harmer, Jason Oquendo, Steve Cichetti , Lamont Dean, LAMONT DEAN BEST IN SALES

Helpful 1
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Jun 03, 2021

catman7 responded

YOU SHOULD HIRE MORE STAFF, I WAS TOLD BY FYNN YOUR ARE UNDER STAFFED, FOR OVER TWO YEARS!

May 12, 2021

Dealership Rating
Employee Rating

Everyone is always helpful and friendly. They quickly got my car in for service and contacted me as soon as it was finished. Also checked to see if all recommended service was up to date. More

by s_grosso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lamont Dean

Helpful
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Jun 02, 2021

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

March 31, 2021

Dealership Rating
Employee Rating

Dennis is always VERY attentive, friendly and helpful when I go into the dealership for service. I sent follow up messages regarding the need for an inspection as well, however, that was overlooked someh More

by Sheenbean00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Kelly

Helpful
Report | Print

March 25, 2021

Dealership Rating
Employee Rating

very good service advisor dennis golden very good mech. arthur hawkins work was well done good workers all of them.ill always deal with pacifico hyundai. More

by lerrojv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn, Chris Harmer, Susan Kelly , Arthur Hawkins, Reginald Jefferson, Robert Lacy

Helpful 1
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