Tom Flynn

They are not your Typical Car dealership! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! More

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Horiffic Customer Service and Bad Business Practice. Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashi Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashier. Start car. Car engine shaking. Didnt make it to the light not 50 feet away. Lost power. Misfiring. Forced to go over bridge by traffic. Engine stalling. Engine smoking burning electrical in my car and out windows. State of panic. Nowhere to pull over. Almost hit 3 people crossing street. Received all loud backlash, denials that he ever stated the car runs perfect. Denied for a refund. Denied to speak to a General Manager. Called to speak to Mr. Flynn. Was told he left the company. Denied to speak to the Vice President. Told Charles Carmichael I want a refund. He stated, "Is that what you want?" I stated, "Yes" I have not received a refund. Was told by the Sales General Manager that he doesnt know who the General Manager is. That he would find out and call me. Never received a phone call. Zero Initiative to resolve this matter from anyone at Pacifico Hyndai. I have had to disbute the charges. Put in Complaints with the: Attorney Generals Office, The Federal Trade Commission, The Better Business Bureau. I want a Full refund! I want this Matter Resolved! I want my car back! I want to speak to the General Manager! I want to speak to the Vice President! I want to Speak to Someone at the Top of The Chain to Resolve this Matter! I want this Resolved Today! More

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Couldn't find problem with ac working intermittently while car was under warranty. Now, they say that I have to pay to have them look for problem. while car was under warranty. Now, they say that I have to pay to have them look for problem. More

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I had and am still the absolutely worst experience at this dealership. They disrespected my spouse, mother and I. They refuse to help all while being rude and then when you leave them a review about your this dealership. They disrespected my spouse, mother and I. They refuse to help all while being rude and then when you leave them a review about your experience they respond back with a mediocre message and never truly help you. I have a manager Shady DanDan literally tell me one day that he would be happy to help and then the next day he told me he never wanted me or my family to ever come back to his dealership because we were bad luck. Not to mention this is my first time buying and owning a car and I wouldn’t wish what is happening to me on my worst enemy. I am completed mortified with the service I received and wish I’d never went to them. I never imagined my first time buying a car to be a complete nightmare but that’s exactly what they gave. I called the DMV and they told me the car they have no record of my car! Pacifico told me that it was DMV fault but here I am and the DMV said they have no record of my car. More

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SALES TEAM IS GREAT BUT SERVICE IS HARD TO MAKE APPOINTMENTS, SPOKE SPOKE TO TOM FLYNN ON TWO OCCASIONS A YEAR APART BUT NO HELP APPOINTMENTS, SPOKE SPOKE TO TOM FLYNN ON TWO OCCASIONS A YEAR APART BUT NO HELP More

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very good service advisor dennis golden very good mech. arthur hawkins work was well done good workers all of them.ill always deal with pacifico hyundai. arthur hawkins work was well done good workers all of them.ill always deal with pacifico hyundai. More

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Great Service....Great Price....Great car!!! Had a very good experience there. Staff wws friendly and the place was clean. Would definitely refer to friends and family. good experience there. Staff wws friendly and the place was clean. Would definitely refer to friends and family. More

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The staff at this dealership are the greatest they do everything they can to help you get the car of your dreams and care about you always I have come here to buy my last three cars and would never go an everything they can to help you get the car of your dreams and care about you always I have come here to buy my last three cars and would never go anywhere else. You have to give them a chance they never disappoint More

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Excellent service Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make the experience a happy one. Especially Michael Della Polla! Wonderful sales representative! More

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The worst ever! Myself and over 30 family and friends have been using Pacifico for our car purchases for many at least 20 years. I was sold a lemon and all kinds of r Myself and over 30 family and friends have been using Pacifico for our car purchases for many at least 20 years. I was sold a lemon and all kinds of repairs have been done, and the problems are still present. More

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